28 of 30 people found the following review helpful
4.0 out of 5 stars
Difficulties downloading, 21 Oct. 2013
I purchased MS Office 365 on 17/9/2013. Unfortunately for some reason, thought to be microsofts problem, I was unable to install the software on my laptop until 15/10/2013. I made countless phone calls to MS who promised they would 'fix it' taking hours of my time. I was told I was not the only one having the same problem but they still took nearly a month to rectify it. Now it's installed it works fine, I am just frustrated and disappointed that it took such a huge company so long to sort this out for me. Now I have to start the battle to get my whole 12 months worth of the product Ive subscribed to. Wish me luck!