18 of 19 people found the following review helpful
1.0 out of 5 stars
Painful experience for Balmoral Neos, 10 Feb. 2012
Customer services tell me that a heel support insert has recently been added to the Balmoral Neos. It is a small area of fabric stitched into the heel area, presumably to ensure the neoprene lining does not wear.
Unfortunately, the top edge peels down, which leaves a very painful edge right on your achilles tendon. The boots are unwearable. If you try to peel off the material, it takes off all the neoprene lining.
How is it possible to make a pair of uncomfortable wellington boots? Hunters seem to have perfected it. Avoid these boots and save yourself the inconvenience and expense of having to return them, which you will.