2 of 2 people found the following review helpful
5.0 out of 5 stars
Great resource & well illustrated, 6 Jan 2010
Forms are one of the more common parts of today's websites and also the cause of many usaility problems. As people use more transactional websites requiring them to provide information online the importance of forms will only increase. The mindset of users changes too once they encounter forms (the data protection fears come up and they often recall their nightmare worst registration form) so what may seem just a small thing can have bigger consequences.
This book is a great reseource from two experts in the field and thankfully, unlike many online forms, the book itself is quite usable. The illustrations and examples are great and make the most of positive and negative examples. Like another good resource, Letting go of the words , by Ginny Reddish it uses icons of smiley faces to indicate the problem or good example and therefore keeps the book skimmable. It is also quite comprehensive in the range of forms that it covers. Highly recommended for anyone looking for lessons on best practice in online form design.