1 of 1 people found the following review helpful
5.0 out of 5 stars
Toyota Kata, 6 July 2010
Excellent book. Explains several aspects of Kaizen and coaching which are important. It explains in a step by step approach the link between Business Vision, Short term targets and Kaizen. I found this context setting of the use of Kaizen interesting and helpful. Also the book then goes on to explain who Kaizen is aimed at and the typical outcomes expected. I found this useful in that it counters some of the ways in which I have seen Kaizen being used before and helps me to better understand some of the problems that I have encountered when deploying kaizen. Finally I found the sections about coaching very interesting and explained in a way that I had not previously seen. Some sound practical advice about simple generic questions that can be used to kick-start a coaching style. Overall I found it an excellent book and have practically used the lessons from it already.