5 of 6 people found the following review helpful
5.0 out of 5 stars
Practical strategies, highly effective, 5 Dec. 2012
Dr. Mark's ideas are straightforward and practical, yet highly effective in their application. The book contains a range of strategies for identifying common personality types and emotional situations and pairs them with simple cues and methods for moving away from deadlock and towards resolution. Much of what the book suggests is counterintuitive, but highly effective. Definitely worth a read for anyone with a demanding work or family life.