1.0 out of 5 stars
Great audio but extremely poor build quality, 28 Sep 2012
Audio quality is superb, and definately helps in FPS games. One initial annoyance was the length of the wire between the headset and the volume 'brick'. It's almost a meter long - way too long!
I want to note, I look after my equipment. I don't throw it around, and this headset has never been dropped or anything like that. When I finish using it, it gets placed on my desk until my next gaming session. It's also not the first gaming headset I've owned, this is an upgrade of some cheap no-name brand set that I used daily for almost two years before investing in this one, for the increase in sound quality.
After six weeks or so, the plastic just above the ear cups started to literally fall apart. It appears that part is made from two pieces of plastic - one straight and the other bent. They're screwed together on the inside, but constantly under pressure to seperate because of the difference in shape. After about six weeks, the screw mounts failed and the plastic just above the left earcup came apart, revealing the mechanism for lengthening the headset, and some wiring.
Audio was not impacted at all, so to save the hassle of getting a replacement, I just taped it up and continued using it. Over the next few weeks, the same happened on the right side, and on the upper half of those pieces of plastic, so I basically have tape all the way from the earcups, all the way up to the soft fabric bit at the top of the headset.
But today, exactly 3 months after placing my order, I turn on my console, and there's no sound coming out of the left ear. I'm assuming the wire connecting to the brick is the prob, because if I move the wire around there, it crackles and comes on/off temporarily.
This is the first and last time I'll buy Turtle Beach. I'd heard about their rep for poor build quality, but this really takes the biscuit. I'll be going back to my £20 headset which has given me no trouble since 2010!