I work as a professional gardener, servicing small domestic gardens and this tool is just perfect for me. The build quality is a delight- it is solid and so well made it's simply lovely to handle. The only reason I give it four stars and not five is that it can be a little ornery starting. What I have found is that the best way to get it going is to close the choke until it almost starts (so that it goes 'rrrum...cough.'), and then open the choke to get it revving. It is rather prone to flooding otherwise!
The straps and vibration shield are all fully adjustable and can be moved around to fit. I am a 5'7'' female and I was able to get it comfortable, and I believe people shorter would be fine too. At about 7kg when full of petrol, it is heavy but not impossibly so for me.
It thoughtfully comes with a small container of two stroke oil, so you can get started pretty quickly.
Reviews on individual parts:
Strimmer: Has a nice tough line, not prone to breaking. More instructions on respooling an empty line would have been handy. If you are going to use the tool to edge, i.e., upside down, make sure the petrol tank is nice and full or it will cut out.
Hedge trimmer: A delight to use! Powerful and tough, gets the job done. It can prune the tops of hedges up to 6' tall, and prune the sides of hedges up to 10' tall. I would not recommend using this product for hedge trimming while on a ladder, since it would be easy to overbalance.
Pruner: Make sure you keep the chain tension adjusted. Especially during first use, the chain will randomly tighten or loosen. This saw does not have the power of a true chainsaw and would be rather more useful if it was set at a 45 degree angle, since cutting branches from the side just pinches the chain and sticks it. It is best to cut branches from the top and work down. For this reason, the extension pole is pretty much essential, but bear in mind the workable height of this attachment is only half the total length of the tool.
IMPORTANT! Please wear the correct protective gear when using this tool. You should always wear ear defenders, and if you are strimming or hedgecutting, safety goggles. If you are using the pruning attachment, you will need a full chainsaw helmet. It is surprisingly easy to get whopped on the head by a falling tree branch!
Essential extras:Oregon Combination Chainsaw Safety HelmetSafety GogglesDraper 19154 Ear DefendersWD-40 400 ML WHITE LITHIUM GREASEBlack & Decker Chainsaw oil