27 of 29 people found the following review helpful
3.0 out of 5 stars
Great sound - but already had to be sent for repair, 4 Oct. 2013
In terms of sound quality this product can't be faulted. It provides a richer sound than you can possibly imagine from a speaker of its size, including very punchy bass.
However, as of yesterday I'm waiting for labels to send this back to Bose (in Belgium of all places). First of all it stopped connecting with my devices, a problem fixed by looking on the web for tips. Then the unit stopped holding a charge and then it finally stopped making any sounds, even when connected to my phone with an auxiliary cable. I've had it for ten months but as it's very much a secondary device it may well have been used for no more than 20-30 hours.
Anything can go wrong, I suppose, but at nearly £250 just for a speaker you'd rather hope not. I was dealt with by a very nice woman on Bose's helpline, but I would have been much happier if Bose had replaced the unit - as it is I have to send away and wait for 'up to 14 days' for it to be fixed.
This is the first Bose product I've bought and I had been looking at others (particularly the Wave) but will now be looking elsewhere.