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HTC One S Z560E Sim Free Smartphone - Black
HTC One S Z560E Sim Free Smartphone - Black

2 of 2 people found the following review helpful
1.0 out of 5 stars Good phone spoilt by home screen bug and poor HTC customer service., 27 Nov. 2012
Initially I was very pleased with this phone, a big improvement on my Orange San Francisco, my only criticism was a slightly weak mobile signal. However the dreaded home screen bug developed which renders the phone unusable if on an edge connection.

After talking to HTC customer support, I was told to reset the phone. This did nothing to cure the fault. After contacting HTC again the phone was then sent back for repair. It was returned to me still with the home bug (I`m not convinced HTC actually did anything). I contacted HTC a third time and was told there will be an OTA update to version 2.38 which should cure the problem. I am currently waiting for this update to materialise stuck with an unusable phone and am sceptical it will actually work.

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