7 of 7 people found the following review helpful
2.0 out of 5 stars
Frustrated - not quite good enough, 31 Mar 2011
I travel the UK for work and have used an entry level TomTom for the past 3 years. However I have never been able to update the software successfully and so decided to treat myself to an upgrade. The Garmin Nuvi 1390T looked like great value with many features new to myself such as traffic updates.
I was delighted with the stylish and slim design. Good build quality. The screen layout and resolution are great. The seperate FM aerial that needs to be stuck to your windscreen in order to get the traffic updates was a little unsightly and a fiddle, but this was not the end of the world. Got my free map update really easily and successfully. All good stuff.
But then I set off for my first working day and the disappointment soon set in. Literally 10 seconds into my journey and at the end of my road it told me to go the wrong way (and my road is a main residential one of over 100 years standing). It then got hopelessly confused. I ignored the instructions of course but then for the first hour of driving it continually tried to take me strange routes. I checked the settings and all was well, but for the whole day and the following day it was directing me the most ridiculous routes (and there were no traffic incidents to avoid either). And the spoken directions kept cutting off mid sentence, and the speaker quality is appalling, you honestly can't hear them when driving on the motorway. Ditto forget the bluetooth - people are inaudible when you are driving at speed.
The excellent Amazon Customer Service allowed me to swiftly return this item and refund is on its way.
I so wanted this to be good, as there are nice touches to this satnav and it looks great, but I have subsequently reverted back to TomTom (Via Live 120) and this is truly superb (free map update fell over but got excellent support from TomTom Customer Service who resolved this for me in a flash).
There are lots of happy Garmin users out there, but if you are doing 1,000 miles per week I think for now at least you are safer with TomTom. Sorry Garmin.