7 of 8 people found the following review helpful
4.0 out of 5 stars
From a Students View, 17 Oct 2001
Mullins is a great writer and this brings the best of him. I'm currently studying Hospitality Management at Blackpool college (BA) in my second year, and I can't say how much the book has helped. Both in 1st year in organisational behaviour and now in second year in a number of subjects. The content is easy to understand and people who cant make sense of certain theories etc need to read this book.