4 of 4 people found the following review helpful
1.0 out of 5 stars
Rip off returns policy, 5 Oct. 2012
Purchased this from Buy it Love it. Firstly, product a complete lemon - kept saying 'paper jam' even though I hadn't used it yet! Wouldn't even print the test page. Secondly, enquired about returns only to find that I have to pay the postage! This was a 7.5 kg package and cost nearly £16. On top of this, the Post Office couldn't find BILI's address ... it's as if they were making it as hard as possible to return anything. Am at a loss as to how this seller has 5 stars...