Very informative, covers everything from location to products, to staff to health &Safety and prompts your thought process into steep learning curve. Real life tips from successful tea and coffee shop owners both corporate and sole traders give this the edge other books have not given me.
I ordered one set of 1000 cluster lights and instead was sent two sets of six hundred so in effect I ended up with 1200 for the same price. However whilst this suited my outdoor lights situation it would have been wrong for an indoor tree. All told though fantastic looking lights so happy overall.