28 of 34 people found the following review helpful
1.0 out of 5 stars
Don't buy this bike or deal with this company, 23 Sept. 2012
The bike arrived all scratched and with no assembly instructions. I wanted to return it but they couldn't collect at weekends and I was at work during the week. They suggested I return a FAULTY item to them at MY inconvenience and expense which was a joke! Eventually I negotiated a £40 discount and kept it. When I tried to assemble it the pedals had no Right Or Left markings on them so ended up damaging the thread. This cost me £25 to fix! The bike is extremely heavy and the gears and chain don't work smoothly. They make a constant rattling sound and bits like the rear reflector keep falling off. The customer service was appalling as they seem to think that they could palm me off with a reject and get away with it. If you have any sense you will steer clear from this dreadful seller.