1 of 1 people found the following review helpful
3.0 out of 5 stars
Could have made more effort with cleaning/packaging the phone, 3 Dec 2013
I ordered two refurbished iphone 4 phones for my parents as Christmas gifts because I think they're much simpler than the Galaxy Aces that they have (which frankly seem to be the worse phones I've ever come across!).
I've checked and they appear to be unlocked, but one phone was quite dirty and I had to use a pin and some muslin to clean into crevices as it had quite a build-up of what I can only describe as 'crud'. That doesn't bother me too much - I've cleaned that, but what does bother me is the packaging the phones have come in. I knew after reading reviews that you were lucky to get an original box, but I was expecting a replacement generic / plain box or something. Instead it came in a tatty/scratched small plastic bag, no wider than the phone. I can't exactly present them to my parents looking that way. I've checked online and there seem to be a considerable number of wholesalers who sell the packaging really cheaply (between £99p - £1.25) depending on how many you're ordering, so when you're forking out over £160 on a phone, I don't think it's too much to expect some kind of packaging - if it's this cheap. I don't know how I'm going to present these phones now and am a little disappointed, particularly since this company (which from previous reviews I read seem to have good customer service) is affiliated with Amazon (i.e. order is fulfilled by Amazon). Other than that I am hoping that both phones work - and Christmas Day will be the test of that !!