I ordered three books from Amazon before Xmas. In the process the Heavy Duty Clothes Rail came up on screen. I was sure I deleted it...BUT it arrived at my address before the books.
On 13 January I returned the package by courier. I was told I could not reclaim the amounts for sending package or returning package - approximately £20 in all.
It may have been my mistake but if it was I ask you please to check your system. Earlier this year I had been looking at your Clothes Rail but did not purchase it. Perhaps including it like that when I was requesting books is not appropriate.