3 of 3 people found the following review helpful
3.0 out of 5 stars
Hailo L40 150 kg stepladder, 17 Sep 2012
Whilst the product is functional (light in weight, safe to use, etc.) the design is such that when closing up the stepladder, the rear legs impact on the plastic protectors at each side of the steps, and as these are of rigid brittle plastic construction, they break. This had obviously occurred during transit (or before) and despite the item being shrink-wrapped all of the protectors down one side (and some on the opposite side) had shattered. A "buffer stop" at the base of the legs to prevent front/rear legs contacting fully on closure would overcome this problem. ( A small discount was offered, and accepted, to compensate for the alternative measure of the inconvenience of having to return the item).