1 of 2 people found the following review helpful
5.0 out of 5 stars
Practical Shift, 7 April 2013
This book has a consistent strength and clarity. I found it easy to read, informative, thought-provoking and practically helpful. It is engaging when read from beginning to end and also can be dipped into with the same outcome of clear sense of direction and interest. It changed some of my thinking and approaches to problem solving. It is uniquely people centred while offering ways to work through clear design elements.