I read a lot of reviews and consulted friends with the product. I unpacked it and read the instruction leaflet, a folded A4 sheet. Thus there are four A5 sheets to read. Sheets 1&2 are identical and sheet 3 starts in the middle of a sentence. It is obviously misprinted. I do not think the person I spoke to could really understand my problem. He said he would contact manufacture and email me back. As yet I have no email. Apart from this I am very pleased with the scales and would give the 5th star when I have the missing page.