1 of 2 people found the following review helpful
1.0 out of 5 stars
Grrrrrr - frustrated!!!!, 13 Aug. 2014
The black ink cartridge doesn't work (colour is fine). I've checked several times that it's installed correctly. The printer thinks it's full, but no ink reaches the page.
In order to return it to Amazon, I need to be able to print a label... but I can't print without a working black ink cartridge.
I've looked for another way to contact Amazon about the problem, but can't find any means of doing so on the website. Up until now I've always been very happy with the quality of HP ink bought through Amazon, having used the same 920XL cartridges for years.