Fabulous product and ditto for service. I bought these gloves for my husband who works outside for a lot of the week and he is really pleased with their warmth and flexibility. Arrived within two days of ordering.
Nothing wrong with the diary as I had one last year and it was great to fit in a handbag. This time though, they sent me a 2013 insert instead of 2014! By the time I realised, it had gone past the 30 day send back time so the company said they were unable to refund. I sent it back anyway, since the email I recieved seemed to cast doubt on the fact that I wasn't fibbing!