4 of 4 people found the following review helpful
4.0 out of 5 stars
Great piece of hardware but software needs improving, 21 Feb 2013
Windows Vista Business 32bit, 2 x NEC 20WGX2 monitors.
I bought this to replace my Eye-One Display which developed a case of colour blindness resulting in strong red casts on my displays.
The hardware colourimeter is a big improvement over the 'mouse type' puck of the Eye-One DIsplay 2. It sits flatter to screen and the counter balance and the cable are matched well. The Eye-One Display was hard to balance and the puck often twisted away from the screen due to the overly heavy and twisted cable.
The new hardware also has a built in ambient light hood and a stand if you want to profile a projector.
The Software lets the product down, though. The profiles and calibration are excellent but the installation and operation experience is not good.
I installed the software from the enclosed CD successfully but was immediately informed that an update was available. So I downloaded and installed this and ran into problems. The installation kept asking the same question over and over again and after much clicking on the OK button it went through and completed the install. However, now the iProfiler software wouldn't run at all. It produced and error message which on checking the XRITE support web site seems to be a known problem but without a published solution. You're advised to contact customer support.
However, I completely uninstalled the software and then re-installed from the downloaded file off the XRITE web site. It loaded and ran successfully.
The user interface of the iProfile software is very different from the old Eye-one Match and is not very intuitive. There is virtually no help that's of any use. There are some training videos but these do not replace a manual you can thumb through.
You really need some experience of profiling displays to get the best out of this software and the first couple of times around I managed to confuse it to the point that there was no way to continue and no way to kill it short of a re-boot.
Once familiar with the user interface it's a good workflow with some useful quality features - some of which still crash the program - like being able to compare your profile with another. When loading a profile to compare the newly created monitor profile with, it crashed and bombed out.
All in all a much improved piece of harware, accurate calibration and profiling - which is much quicker than the old device, however flaky software and sadly lacking any meaningful help files are manual.