I recieved this product today and am most disspointed. The mask is an odd shape which does not fit the face and i havent been able to find an angle at which it is comfortable. The cup itself is slightly warped and it is difficult to remove the lid and put it back which is more of a problem when the item is full of hot water as great force if required. Other than the dissapointment of the product itself, the box had been ripped open and the inner contents were covered in dust which is completely unacceptable for a 'NEW' product. would not purchase from thsi seller again.