18 of 20 people found the following review helpful
3.0 out of 5 stars
An opinion well expressed, 19 Aug 2010
The author makes a clear case for the advantages of using checklists in some types of work, showing situations where their introduction had very good results. He discusses what type of tasks are better suited to be assisted by checklists and how a good checklists are made.
You will find good ideas on how to make good checklists, but do not expect recipes (or checklists!) for doing them.
I usually expect this type of books to be quite repetitive, getting the message through in a few pages and then repeating it over and over. This is not the case, being quite enjoyable to read.