29 of 30 people found the following review helpful
1.0 out of 5 stars
Problem with performance of the battery, 1 Dec 2011
Using the battery for the first time, I thought it was not performing as well as it should do but I put it down to it being new and may need using and recharging to bring it up to peak performance. After a few 18 hole rounds of golf there was no improvement and when under load (i.e going up hill) performance fell away dramatically and just about stopped .
I contacted Pure Drive and returned the battery to them for them to test at a cost to me of £15.86. If I did not think that there was something wrong with it I certainly would not have gone to the trouble and expense of returning it.
A few days later I received an envelope which contained two graph charts with no explanatory letter as to the meaning of the charts. I then rang Pure Drive and they informed me that the tests which they carried out indicated that there was nothing wrong with the battery and that if I wanted the battery back it would cost me £20.00 to cover the test and the carriage costs and if I did not reclaim the battery within 1 month it would be scrapped.
So Pure Drive are going to scrap a battery which they tested and declared good and fit for purpose. It was further suggested that I could have the battery tested independently at a further cost to me. This leaves the customer between a rock and a hard place. Do you have the battery returned or do you let Pure Drive scrap it? This has not been a happy experience for me.