6 of 6 people found the following review helpful
1.0 out of 5 stars
Terrible design, 8 Jun 2010
This is literally the worst product I have ever bought. Incredibly badly designed. The foot rests are not adjustable and are far too big. I have size 11 feet and they are several inches too long. Who is this designed for? A clown? Certainly it was a clown who designed it. I tried several things to lift my feet up a bit to try and fit. In the end it was impossible for any length of time as the rowing action puts a lot of strain on whatever contraption I came up with. In the end it needs to part of the machine.
The mechanism for locking and unlocking the rail is also really badly designed. It's really hard to unlock and potentially dangerous as it would be easy to catch a finger in it.
On top of that, the computer stopped working after a month. I sent it back. In fairness to Sweatband (who I bought it from, via Amazon) they were very good about arranging to take it back and give a refund. Excellent customer service. However they were then messed about Reebok and it took ages to arrange a pickup and refund as Reebok where incredibly slow on their end.
I'll never buy another product from Reebok again.