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Detailed Seller Information
- Business Name: Home Discount Ltd
- Business Type: Internet Retailer
- Trade Register Number: 7640835
- VAT Number: GB124943611
- Phone number: 01484 533 533
- Business Address:
- Home Discount Ltd
- Nile Street
- West Yorkshire
- HD1 3LP
Home Discount Ltd - Details
- Store front:www.amazon.co.uk/shops/A3RAQ92ASW7JJD
For questions regarding products, order delivery, or returns, please contact Home Discount Ltd Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Home Discount Ltd
Home Discount Ltd have over twenty year’s experience in retail sales, selling a wide range of products including Kitchens Accessories, Bathrooms Accessories, Living and Dining Room Products, Laundry Products, Beds and Mattresses, Garden Products and much, much more.
Our mission is to sell ‘Everything For Your Home At Discount Prices’.
Our buying team work tirelessly to expand our product range and drive down prices to benefit our customers, each month 100’s of new products will be listed to keep our product range fresh and new.
Our products are sourced directly from manufacturers resulting in a guaranteed saving compared to your typical high street prices.
All items will be dispatched from our 50,000 square foot warehouse based in Huddersfield, England.
We recognise that customer service, trust and price are the most important reasons which will make you buy from Home Discount Ltd rather than someone else.
We have a team in customer services who are trained to deal with any queries or issues you may have, with speed and efficiency to ensure you come back to use us time and time again.
We strive to provide the highest level of customer service and are always looking for any comments, positive or negative, so please do not hesitate to contact us if you do have any comments.
Contact usIf you have further questions about Home Discount Ltd, Policies, please contact us via:Email: firstname.lastname@example.orgCustomer Services: 01484 533533 (Lines are open from 9.00am to 6.00pm Monday to Friday)Sales: 01484 533533 (Lines are open from 9.00am to 6.00pm Monday to Friday, 12.00pm to 6.00pm Saturday & Sunday)Post: Home Discount Ltd, Viking Works, Nile Street, Huddersfield, HD1 3LP
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Home Discount Ltd Delivery Rates
Listed below are delivery details for Home Discount Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to Up £4.95
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
DeliveryAt Home Discount Ltd we believe that internet shopping is fast, so we hold almost all our items in stock in our 50,000 square foot warehouse to ensure speedy delivery and customer satisfaction.We offer Free Fast Standard Delivery in England which will normally take 2 – 5 days to be delivered (to be safe, please allow a little extra during busy sales periods).Larger Parcels and Two Man Deliveries will take 2-10 days.We also offer Express Delivery in EnglandSmall Parcel service which will take 1-2 working day for £4.95Large parcel service which will take 1-2 working day for £9.95Two Man Parcel services which will take 1-2 working day for £14.95All orders will be dispatched within 1-2 working days of receiving full payment.Please note orders are dispatched between Monday to Friday, and deliveries will be made between Mondays to Friday 7am–6pm.We have three methods of shipment available:Small ParcelOur products are delivered by parcel couriers, such as Royal Mail or Yodel. You will receive an email from us with a tracking number when the product is despatched.The package will usually be delivered in 2 – 5 days, but you can track the progress on the web by clicking on the link in your email.All deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with a contact number for you to call, to rearrange delivery, or you may be required to collect the item from Post OfficeIf you fail to take the delivery the second time from Yodel, then you must collect the item from the depot.If you require a third delivery to your home then there will be a charge of £9.95.Larger ParcelLarger products, but those that do not need specialist handling will be sent by courier used to handling these larger products. You will receive an email from us with a tracking number when the product is despatched.The package will usually be delivered 2-5 days, although it will take 3-10 days for off mainland.If you fail to take delivery there will be an additional £14.95 charge to redeliverTwo Man DeliveriesThe largest and heaviest items such as heavy furniture and beds will be delivered by this service.The package will usually be delivered 2-10 days. This service sends a two man delivery team to deliver the item to your house.When your product is ready, you will be contacted by phone to arrange a delivery by our logistics company. In addition, the crew will phone when they are en route.If you fail to take delivery there will be an additional £39.95 charge to redeliverOff UK MainlandAmazon has recently changed their domestic shipping policy. As a third-party seller on Amazon, we can no longer stop orders that we are unable to fulfil at the checkout stage. Therefore if you make an order from one of the above post code ranges, your order will be processed and you will be charged. If this is the case, we will contact you within 48 hours to advise you of the situation, before issuing a full refund.At present, we are unable to ship items to the following UK postcode ranges: any BT (Northern Ireland), GY (Guernsey), JE (Jersey), TR21-25 (Scilly Isles), IM1-9 (Isle of Man), PO (Isle of Wight), ZE (Shetlands), KW, HS, IV3-5, KA27, KA28, PA20-78 and PH31-44.
We can ship some items to the following UK postcode ranges, but on an extended delivery scale: AB31-38, AB41-56, FK19-21, IV1, PH9, PH15-30.
If you are unsure whether or not we can ship to your address, or if you have any other questions regarding shipping, we advise you to contact us prior to making a purchase. Our dedicated customer service team can be contacted on 01484 533 533 or via email at email@example.com. Our office hours are Monday to Friday, 9am to 5pm. We aim to respond to all emails within 24 hours using the Amazon messaging system.Please NoteAll our deliveries are carried out using external carriers. Once we have dispatched your goods, you should normally receive them within the timeframe of the delivery.However, while we maintain a close relationship with our delivery companies, and will attempt to rectify any delivery problems as soon as possible, their operation is outside our control. In the event of a delay in delivery of your order or a mistake in the order itself, Home Discount Ltd accepts no liability for any associated expense, loss of profits or other losses incurred whatsoever.Failure to deliver on time will not entitle you to terminate the purchase from Home Discount Ltd, or refuse to accept delivery.It is your responsibility to check your house address is complete and accurate when making the order.On delivery of the item, if the box or the item looks damaged, you must state damaged item on the paperwork and you may refuse the delivery when signing for the parcel from the courier, failure to do this will result in your claim being rejected.Returns and Refunds PolicyCancel an OrderIf you wish to cancel an order which has not been dispatched, you must contact us by email or telephone so we can cancel the order.If the item has already been dispatched then please follow our returns policy belowUnwanted Items:Once the item has been dispatched and if you are not happy with your item or do not wish to keep your item you may cancel your order within 7 working days from the day of delivery; however, we must be notified in writing by email to firstname.lastname@example.org of your intention to cancel.After notification we will issue you a returns number that you must quote on the paperwork when returning the goods.Goods must be returned 'AS SOLD' including all accessories and in the original packaging complete 'AS NEW'.Goods must be complete, unused, and in 'AS NEW' condition (e.g. if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received.If the goods returned are not in a re-sellable condition and/or parts missing, we will not accept these back under the above terms and the goods will be returned back to you and the cost of delivery charged to your account.Goods must be received by our Returns Department within 14 days from authorization. We are unable to accept returns of un-wanted and non-faulty items after the 14 days.It is your responsibility to return the unwanted items at your expense and risk. Returns will not be accepted without prior authorization. The returns authorization is valid for up to 14 days only. Goods sent back to us without prior authorization will be returned back to you and the cost of delivery charged to your account.If you have failed to take delivery for the item, and you do not want to pay for the item to be redelivered, then once we have the item back, we will refund your account excluding a handling cost of £2.95 or 15% whichever is greater.Refunds:Full refund of the cost of the goods, excluding a handling cost of £2.95, or up to 15% whichever is greater will be given upon the above conditions being met and the refund authorized only after a full inspection of the goods by our Returns department who will check if all the correct products have been returned and their condition.The refund will be processed in 7 working days after receiving the goods.Non-Returnable Items:For reasons of hygiene and we are not able to refund certain items such as Rugs.We cannot refund any custom made items such as Beds & Mattress as these are made to order.Faulty Items:On delivery of the item, before signing for the goods, please inspect if the box or the item looks damaged.If the items or box looks damaged, you must state damaged on the paperwork, and you may refuse the delivery from the courier, failure to do this will result in your claim being rejected.Faulty items or missing parts should be reported within 48 hours after delivery. Please email us a description and photos of the defects to email@example.com.Once the email and photos have been received, the damage will be assessed, and we will contact you to send out spare parts or replacement unit.We will always be able to send parts or a replacement item, but however If you decide you do not want parts or a replacement unit, and you want to cancel the order for a refund the item can be returned under our return policy for unwanted items, which will be at your own expense and a handling feePlease note goods must only be returned once authorized.Goods must be re-packaged as received. They should be re-packaged with reasonable care in order to prevent any further damage in transit back to us. All components and accessories must be returned.You must send photo evidence so we can assess the damage and report this to our suppliers, so the damaged goods can be rectified.If we are required to replace and collect the faulty item, it is your responsibility to be at home and hand the package to our courier. The collection will be Monday to Friday anytime from 7.00am to 7.00pm.We reserve the right to cancel any order if we have made a mistake in the price, or the listing has changed and is now sold in sets without the price being updated.Contact usIf you have further questions about Home Discount Ltd, Policies, please contact us via:Email: firstname.lastname@example.orgCustomer Services: 01484 533533 (Lines are open from 9.00am to 5.00pm Monday to Friday)Sales: 01484 533533 (Lines are open from 9.00am to 5.00pm Monday to Friday, 12.00pm to 6.00pm Sunday)Post: Home Discount Ltd, Viking Works, Nile Street, Huddersfield, HD1 3LP
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
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Home Discount Ltd values the privacy of your personal data, and will abide by the privacy policies set by Amazon
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Home Discount Ltd to get information about any additional policies that may apply:
Contact this seller Phone: 01484 533 533
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.