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Frequently Asked Questions
Returns/Refunds
We do not sell counterfeit, copies or seconds of any products so you can buy with confidence. As an UK VAT registered company, we are offering 7 days hassle free return policy for all EU customers. Customers can return any products within 7 days after the delivery date for replacement or a full refund (excluding expedited delivery cost). This does not affect your statutory rights. Please note that administration fee of 20% of the original amount paid with the minimum of £5.00 if the amount is lower will apply for unwanted goods returned between 7 to 30 days. But please note:
• Any returned product must not have been used in any way and it needs to be in its original condition as delivered i.e. unopened with any seals and packaging intact. We cannot accept any opened product unless it is due to manufacturer defect.
• We can only refund or replace items we actually receive. To ensure receipt please return the item by a Royal Mail RECORDED SIGNED FOR service, this will provide you with a proof of receipt by us. Please ensure you include your Order ID, your name/address and reason for return otherwise your refund could be delayed.
• The original shipping cost cannot be refunded and customer needs to pay for the cost of returning items.
• For faulty products which are returned with all accessories, instructions etc and where a fault is verified by us we will either send a replacement or full refund will be given.
The refund will be processed within 7 working days after returned item is received, and the refund will be made in the same way as the original payment. Any problems and concerns, please feel free to contact us via seller messages. We will endeavour to respond as soon as we can.
FOR TRADE ENQUIRIES: Please contact 07543 322774 or email at trade@easi2shop.com
Detailed Seller Information
- VAT Number: GB932291922
easi2shop - Details
- Store front:www.amazon.co.uk/shops/AZVPTWTH9RJDR
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For questions regarding products, order delivery, or returns, please contact easi2shop Customer Service:For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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About easi2shop
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easi2shop Delivery Rates
Listed below are delivery details for easi2shop, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK UK BFPO UK Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 UK Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to Up £7.95 UK PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 BFPO · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00
* Delivery Rates for Books, Music, Video and DVD UK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 daysBooks £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World.
easi2shop Dispatch PoliciesTop of Page
• We aim to despatch all paid orders within the 1-2 working days (except Bank/Public holidays).
• Orders received after 3:00pm weekdays and orders placed on Weekends and Bank/Public Holidays will be despatched the next working day during normal working hours.
• United Kingdom deliveries are sent via Royal Mail post or Courier Service.. We cannot guarantee the exact delivery date. If your order is not delivered within the time scale after placing your order, then please contact us via Seller Central Messages. Please note that for UK address, Royal Mail accepts queries after 15 days from the date of despatch of the order and for EU posting after 20 days from date of despatch.
• Shipping will only be to the address registered with the order.
• If you are not at the delivery address when your parcel arrives, the postman should leave a calling card with information for you to arrange collection or re-delivery. If opted by Expedited Delivery, the order will be sent by overnight courier which will be delivered next working day. The courier company will attempt the delivery at the address, unless an email confirming specific instructions is received to leave the parcel in a safe place or with a neighbour prior to the despatch of the order. If you do not collect or arrange re-delivery of your parcel/s within the post office's specified timeframe, the parcel will be returned to us. If this happens then you will have to re-pay postage costs for us to re-send the parcel. Please note that certain item due to weight & size of product will be sent by Courier. (We reserve the right to apply additional charge of £12 in the event of a non collection when goods are delivered by Courier).
• Redirection of parcel to another address within UK despatched via courier service will cost an additional £12.95
easi2shop Tax InformationTop of Page
Prices are displayed inclusive of any applicable VAT.Top of Page - Top of Page
Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
In addition, we want you to be aware that Amazon.com will provide easi2shop with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to easi2shop's Privacy Policy.
Privacy Practices
easi2shop values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact easi2shop to request a refund or obtain information about any additional policies that may apply:
For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
