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Frequently Asked QuestionsWhy can I not phone Cellapod?
We use email as we found this the most efficient way of answering questions and queries from our customers and Amazon make it very easy to keep on top of emails through their communication centre.
My order has not turned up after 7 days?
Orders can be lost or delayed in the Royal Mail. Please check the address you have provided to us and contact us to make us aware that you have not recieved your item. We will contact you to discuss alteranative arrangements.
The item is no longer required. What can I do?
We know this can happen but hopefully you understand that we have incurred costs getting you the item. You can return to us and we will refund you minus our postage costs. We do not charge for restocking.
Detailed Seller Information
- VAT Number: GB138736584
Cellapod - Details
- Store front:www.amazon.co.uk/shops/A20Z8273HL5KF
For questions regarding products, order delivery, or returns, please contact Cellapod Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Cellapod™ have long been a resller in the UK and Europe. We try and find the best products from wholesalers around the world to advertise on our sales portal.
Our focus is on bringing items in that other sellers are not selling or we bring products in that are superior in quality. We always try to deliver value. If for any reason you are not happy with your purchase simply contcat us and we will resolve all matters for you. We want you to come back in the future!!
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Cellapod Delivery Rates
REST OF WORLD: £3.99
Listed below are delivery details for Cellapod, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £0.00 per Weight (kgs) £0.00 £0.00 per Shipment £0.00 £7.95 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK, BF Addresses ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 1 ETA 3 - 7 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 2 ETA 3 - 7 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 3 ETA 8 - 12 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- North America ETA 6 - 10 days --- per Item £8.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Japan ETA 6 - 10 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £10.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- M@ UK - Rest of World (ROW) ETA 8 - 12 days --- per Item £10.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
All items are sent 1st Class through Royal Mail. Please allow up to 7 days for items to reach their destination although most items are recieved next day.
EUROPE / REST OF WORLD
We sent everything by Airmail and you should check the Royal Mail website for guidelines on arrival times for your country. Most items will arrive between 3-14 days after posting.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Cellapod values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Cellapod to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.