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Detailed Seller Information
- VAT Number: GB433288155
Escentual - Details
- Store front:www.amazon.co.uk/shops/A11CHM38N0GQVT
For questions regarding products, order delivery, or returns, please contact Escentual Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About EscentualEstablished in 2000, Escentual.com is the Premier Beauty Destination.Founded upon the fundamental belief of "Quality, Service and Satisfaction", Escentual is a fully authorised premium beauty retailer that strives to provide quality products at the fairest prices. We maintain fantastic, direct relationships with the brands that we stock, meaning that we can offer our customers the very best in haircare, beauty and fragrance.We currently have around 6000 products - and we’re constantly growing! Our product range evolves alongside the needs and requests of our customers, and as such we stock an extensive range of mainstream, niche and hard-to-find brands.Our customers are our world here at Escentual. We strive to exceed expectations with our customer service by offering speedy delivery times, fantastic communication across all channels, and a really enjoyable shopping experience. We’re also very active on Facebook and Twitter, and have our own Escentual News blog to keep our customers constantly updated with trends, products and what we’re up to as a company.
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Escentual Delivery Rates
Listed below are delivery details for Escentual, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £0.00 per Weight (kgs) £0.00 £0.00 per Shipment £1.95 £5.95 UK, BF Addresses ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £1.95 --- Europe Zone 1 ETA 3 - 7 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £4.95 --- Europe Zone 2 ETA 3 - 7 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £4.95 --- Europe Zone 3 ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £4.95 --- North America ETA 6 - 10 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £4.95 --- Japan ETA 6 - 10 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £4.95 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £4.95 --- M@ UK - Rest of World (ROW) ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £4.95 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Unless noted otherwise in the ordering pipeline Escentual dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Escentual values the privacy of your personal data.
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Returns and Refunds
All our products come with a 30-day money back guarantee. So you can shop with us with complete peace of mind. If there is any reason whatsoever that you are not totally satisfied with your purchase just return it to us within the 30 days of delivery for a full NO QUIBBLE refund or exchange. This does not affect your statutory rights.
Unfortunately, Escentual; for reasons of hygiene, will not replace or refund items if they have been opened or any seals been broken, unless they are faulty or do not comply with contract.
If you wish to return any goods please contact customer services by email email@example.com
Unwanted Goods - Order Cancellation
You can return any unopened items within 7 days of delivery for a full refund of the product price. The refund will not include the cost of delivery or return postage. To cancel your order simply return the item as delivered to us at Escentual.co.uk, 63-67 Wellfield Road, Cardiff CF24 3PA within 7 days of delivery. Enclose a note of your order and a cover note requesting a refund.
Contact this seller Phone: 02920008844
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.