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Frequently Asked Questions
Q: Do you ship on Saturdays ?
A: Yes - We ship 6 days a week. Orders placed before 1pm Mon-Fri & Before 10am Saturday are usually shipped same day. Orders placed on Sunday are shipped on Monday.
Q. What about P&P?
A. Standard UK delivery is included within our prices. UK orders of two or more items may be dispatched separately.
Q. How long will it take to receive my order?
A. Orders are normally dispatched within 1-2 working day of the order date. The majority of orders are received within 3-4 working days. However, we cannot guarantee the speed of the standard postal service and sometimes delays are experienced.
Q. What do I do if I have not received my order?
A. If you have not received your order after 10 working days since dispatch please initially check with your post office to ensure that they do not have the parcel, and then if they do not have it please contact us and our customer services team will be happy to investigate.
Detailed Seller Information
- Business Name: Incredible Gift Company Ltd.
- Business Type: Online Retail
- Trade Register Number: 08390960
- Business Address:
- Livingstone Mills
- Howard Street
- West Yorkshire
- WF17 6JH
Incredible Gift Co Ltd - Details
- Store front:www.amazon.co.uk/shops/AR39N3BBD0J10
For questions regarding products, order delivery, or returns, please contact Incredible Gift Co Ltd Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Incredible Gift Co Ltd
Incredible Gift Co. Ltd is a customer focused seller & our goal is for 100% customer satisfaction. Our growing selection of keenly priced gifts & household goods are always dispatched promptly , usually same day if ordered before 1pm. Should you have any questions or issues, please do not hesitate to contact our Customer Care Team via the Amazon Messaging System. We aim to respond to all messages same day or in under 24hrs wherever possible.
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Incredible Gift Co Ltd Delivery Rates
Listed below are delivery details for Incredible Gift Co Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £1.95 per Weight (kgs) £0.00 £0.00 per Shipment £0.00 £8.00 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £1.00 --- per Weight (kgs) £0.00 --- per Shipment £4.75 --- UK, BF Addresses ETA 3 - 5 days --- per Item £1.00 --- per Weight (kgs) £0.00 --- per Shipment £3.95 --- Europe Zone 1 ETA 3 - 7 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £7.75 --- Europe Zone 2 ETA 3 - 7 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £8.75 --- Europe Zone 3 ETA 8 - 12 days --- per Item £6.00 --- per Weight (kgs) £0.00 --- per Shipment £8.75 --- North America ETA 6 - 10 days --- per Item £2.00 --- per Weight (kgs) £0.00 --- per Shipment £14.00 --- Japan ETA 6 - 10 days --- per Item £7.00 --- per Weight (kgs) £0.00 --- per Shipment £15.00 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £7.00 --- per Weight (kgs) £0.00 --- per Shipment £12.00 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
We usually dispatch same day if ordered before 3pm (excluding weekends/bank holidays) , next working day otherwise. We also upgrade certain items to 1st Class for faster delivery of your order. Free post & packing on all of our items (UK) excluding dvd's/books, where postage is set by Amazon.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Incredible Gift Co Ltd values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Incredible Gift Co Ltd to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Message will be personally hand written on an appropriate Card or Gift Tag dependent on the recipient. Please feel free to message us with any specific requests or requirements & we will do our utmost to assist.
Should you have a specific requirement for a Gift wrap - ie. New baby boy/girl , Retirement , Engagement , Christmas etc. Please feel free to message us & we can arrange gift wrapping to your requirements.