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Detailed Seller Information

  • VAT Number: GB820768621

SENDERCITY - Details

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    About SENDERCITY

    SENDERCITY is committed to providing each customer with the highest standard of customer service.

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    SENDERCITY Delivery Rates


    Listed below are delivery details for SENDERCITY, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    North America
    Japan
    Australia and Far East Asia
    M@ UK - Rest of World (ROW)
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £0.00
    £10.01 to £30.00 £0.00
    £30.01 to £50.00 £0.00
    £50.01 to £80.00 £0.00
    £80.01 to £100.00 £0.00
    £100.01 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £4.95
    £10.01 to £30.00 £4.95
    £30.01 to £50.00 £4.95
    £50.01 to £80.00 £4.95
    £80.01 to £100.00 £4.95
    £100.01 to Up £4.95
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £0.00
    £10.01 to £30.00 £0.00
    £30.01 to £50.00 £0.00
    £50.01 to £80.00 £0.00
    £80.01 to £100.00 £0.00
    £100.01 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £0.00
    £50.01 to Up £15.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £4.50
    £10.01 to £50.00 £7.50
    £50.01 to Up £12.00
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £4.50
    £10.01 to £50.00 £7.50
    £50.01 to Up £20.00
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £4.50
    £10.01 to £50.00 £7.50
    £50.01 to Up £30.00
    North America · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £7.00
    £10.01 to £30.00 £14.00
    £30.01 to Up £30.00
    Japan · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £7.00
    £10.01 to £20.00 £14.00
    £20.01 to £50.00 £30.00
    £50.01 to £100.00 £70.00
    £100.01 to Up £100.00
    Australia and Far East Asia · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £7.00
    £10.01 to £20.00 £14.00
    £20.01 to £50.00 £30.00
    £50.01 to £100.00 £70.00
    £100.01 to Up £100.00
    M@ UK - Rest of World (ROW) · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £7.00
    £10.01 to £20.00 £14.00
    £20.01 to £50.00 £30.00
    £50.01 to Up £100.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    SENDERCITY Dispatch Policies

    Unless noted otherwise in the ordering pipeline SENDERCITY dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    SENDERCITY Tax Information

    All items purchased include VAT at 15%, a UK VAT invoice will be emailed to you when your goods are shipped.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide SENDERCITY with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to SENDERCITY's Privacy Policy.

    Privacy Practices

    SENDERCITY values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    7 Day return policy

    If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item, please note that this does not include any postage costs incurred for the transaction. We can only accept the return of opened items if they are faulty.

    For reasons of health and hygene we can not accept the return of non faulty headsets (bluetooth or corded) under the standard 7 day  returns policy.

    Incorrect item received

    We need to be notified with 3 working day if we send you the wrong item. once connected we will then rectify the matter as soon as possible

    Faulty Items

    Faulty items within 28 days of purchase will be replaced if in stock or refunded if out of stock. Outside the 28 days, faulty items need to be directed to the manufacturer to exercise your warranty.

    We will not be held responsible for any damage caused to your existing equipment through the use of goods supplied by us. Use of goods purchased from us is at your own risk.

    We will not be held responsible for your inability to operate the goods purchased. Many of the products we sell require a moderate degree of technical ability and you should confirm your suitability to operate any goods prior to purchasing.

    Please contact us using the following email helpdesk@sendercity.com and please provide us with your order number.

    Alternatively, you can call us 0208 819 6771 - Mon - Fri (10am to 5pm)

    Contact this seller Phone: 02088196771

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.