Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (10,280 ratings)

Frequently Asked Questions

Q: The remote I received is not like the one I have.
A: The remote will look different as overtime manufacturers keep upgrading the product and make newer models. They may not always look like old remotes by will work exactly like the old remote if not better. The images are not changed because it can be difficult for buyers to recognise the new item and then not buy it. The same reason that there is no choice of colours as it depends on stock.

Q: What is best way to contact you?
A: Emails are best way to contact. I aim to respond within 24-48 hours so please do not send a second or third email within this time as it will just increase the time taken.

Q: What shipping service do I use?
A: I use royal mail first class/second class post for most items. Heavier and bulky items like TV stands and expensive items like CCTV cameras go by UPS who offer an insured and tracked service. The tracking is updated after dispatch, usually next day morning.
      Shipping to countries other than UK is tracked and processed by Royal mail and their partner GLS. GLS are known to not leave a card if someone is not at home so please keep an eye on the tracking number given.

cherrypickelectronics - Details

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    About cherrypickelectronics

    We at Cherry Pick Electronics aim to provide best customer service, sometimes there are issues with orders. Please do not take them personally, issues happen and we are here to help you resolve them. All we ask is that you contact us directly and we will get back to you within 48 hours and resolve the issue within a few days.

    All returns are sorted and dealt with within 3-4 working days of receiving the item back to us. We pride in providing genuine products at most competitive prices and offer a comprehensive, buyer focused returns policy. Our customer support is friendly and we  understand your issues. We will provide you with honest and most latest information. In many cases we have provided customers with information better and faster than customer support of LG/Samsung and so on.

    If  there any issues with your order you will be contact straight away. Please do not take these personally as we try our best to resolve any issues which may occur.

    We do all of this just for our buyers and so they feel confident while buying from us. If you have any inquiries about our products, policies or practices then please do not hesitate to contact us. :) 


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    cherrypickelectronics Delivery Rates


    Listed below are delivery details for cherrypickelectronics, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    Europe Zone 1ETA3 - 7 days
     per Item£9.90
     per Weight (kgs)£0.00
     per Shipment£0.00
    Europe Zone 2ETA3 - 7 days
     per Item£12.85
     per Weight (kgs)£0.00
     per Shipment£0.00
    Europe Zone 3ETA8 - 12 days
     per Item£35.15
     per Weight (kgs)£0.00
     per Shipment£0.00


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    cherrypickelectronics Dispatch Policies

    Unless noted otherwise in the ordering pipeline cherrypickelectronics dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    cherrypickelectronics Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide cherrypickelectronics with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to cherrypickelectronics's Privacy Policy.

    Privacy Practices

    cherrypickelectronics values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact cherrypickelectronics to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.