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Detailed Seller Information
- VAT Number: GB125658460
Normans Musical Instruments - Details
- Store front:www.amazon.co.uk/shops/A2X3JAADV0964X
For questions regarding products, order delivery, or returns, please contact Normans Musical Instruments Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Normans Musical Instruments
Normans is one of the country's leading specialist suppliers of Musical Instruments and accessories. As a family business, that has been established for over 50 years, our principle aim is to deliver the highest standards of quality and service to our customers both in the UK and throughout the world. We carry 1,000's of product lines at our distribution centre in Burton-upon-Trent and our team of knowledgeable staff are always on hand to advise you on the most suitable one for your needs.
If you like our prices, then you'll love our service! Normans dedicated Customer Support team are here to ensure that any problems encountered following your purchase are resolved swiftly and efficiently. Combine this with our No Quibble 30 Day return policy and Free 2 year warranty* you can be assured that you are buying from a customer focussed business with your best interests at heart.
* Terms & Conditions Apply
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Normans Musical Instruments Delivery Rates
Listed below are delivery details for Normans Musical Instruments, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £50.00 £1.99 £50.01 to Up £0.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to £50.00 £1.99 £50.01 to Up £0.00 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £50.00 £1.99 £50.01 to Up £0.00 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £50.00 £1.99 £50.01 to Up £0.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
At Normans we understand that safe delivery of your goods is a major factor in your purchasing decision. We believe our customers should know exactly what will happen to their order from the moment they complete checkout.
Order Processing - We aim to ship your order within 24 hours of receipt, although during very busy 'peak' periods processing may take slightly longer. Please note that orders placed over the weekend are processed the following Monday.
Despatch Confirmation email Ė Once your order has been picked, checked and packed by our warehouse team we will send a copy of your invoice along with further information regarding the despatch method.
We use a variety of shipping methods depending on the size/value of your order.
Royal Mail - Very small/low value parcels are be sent via Royal Mail, we use their†Second Class service so most arrive 2-3 days after our despatch confirmation.
Royal Mail Tracked - Medium sized parcels will be shipped using Royal Mail Tracked (48 Hour) Service. You will receive your tracking information in an email directly from Royal Mail. No signature is required and if you are unavailable to receive delivery the parcel will be left at your local Post Office for you to collect.
DPD - Larger/Higher value shipments will be despatched via DPD, who will email/SMS you directly to confirm the delivery date (usually the Next Working Day after your goods leave us). They will also provide you with an estimated 1 hour delivery slot so that you don't need to wait in all day! Please note that DPD deliveries do require a signature so if the delivery date/time is not suitable you can respond to them directly and make alternative arrangements. If you are not at the premises when delivery is attempted, the driver will leave a card with details of how to arrange a redelivery.
Pallet - Extra large items or large multiple orders are shipped on a pallet using the Palletways network which normally takes 2-3 days. Our warehouse team will contact you in advance to arrange a convenient time for the delivery to take place.
BFPO -†We are able to deliver to a BFPO address providing the order is placed by an organisation such as a school or a band. Private customers should use their residential barrack address. Items delivered through BFPO will be shipped via Defence Storage Distribution Agency in Bicester. Once with DSDA, delivery timescale is dependant on their deliver schedules. Normans cannot be held responsible for any delay. Please be aware that deliveries can take anything from a few days to several months to reach their final destination. We are unable to deliver to BFPO addresses other than through the DSDA channel.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Use of Information/ Disclosure of your data
We will use†the information received from Amazon to help offer you a more personalised service where possible.† Please†note that we take your privacy very seriously†and will not release your personal information to any company outside of Normans Musical Instruments for mailing or marketing purposes.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Normans Musical Instruments to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.