Recent Feedback:

4.6 stars over the past 12 months
4.6 stars over the past 12 months (371 ratings)

Frequently Asked Questions

How Will My Item Be Delivered?
Interlink Express - Larger items will be sent out with our courier, Interlink Express.
Royal Mail - For smaller items Royal Mail is used for shipping.

Where Do You Ship From?
We ship from our warehouse in the South West of England. 

Is Tracking Available for My Order?
Yes, for orders sent via Interlink Express there will be tracking information available. If you give our office a call our customer services will be more than happy to help. 

How Can I Contact You? 
Please call us on 01626 336 007. We are open Monday-Friday 08.30-17.30 and Saturdays 08.30-12.30.

My Delivery has not Arrived and it is Past the Expected Delivery Time. 
Please call our office or use the Amazon Messaging system to alert out customer services. A member of our team will be happy to help and get this resolved for you. 

My Item has Developed a Fault.
Please contact our customer services if the item is within 30 days of purchase.
If your item is outside of 30 days, please contact the manufacturer of your item and they will be able to assist you. 






Detailed Seller Information

  • Business Name: Thurgo Ltd
  • Business Type: Consumer Electronics
  • VAT Number: GB104194642
  • Phone number: 01626 324935
  • Customer Services Address:
    • 25 East Street
    • Newton Abbot
    • Devon
    • TQ12 2JP
    • GB
  • Business Address:
    • First Floor, CEF Building
    • Broomhill Way
    • Torquay
    • Devon
    • TQ2 7QN
    • GB

thurgo - ltd - Details

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    About thurgo - ltd

    We are a rapidly expanding family business now based in South Devon but reflect our roots in the company name "Thurgo" which originates from 'Thurgoland' the small South Yorkshire village where the company started.

    Here at Thurgo we pride ourselves in offering the top names in small electrical items for the home and garden.

    Our head office and distribution unit operate from the picturesque village of Abbotskerswell. After much customer demand, we have recently opened a retail showroom in the nearby market town of Newton Abbot. Our experienced staff are on hand to pass on their detailed product knowledge to you, the customer. 

    Office Opening Hours: 
    • Monday – Friday: 08.30-17.30
    • Saturday: 08:30-12:30
    Contact Number: 01626 324935

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    thurgo - ltd Delivery Rates

    Delivery Times & Charges
    Orders will be sent out on a standard service with Interlink Express or Royal Mail. The majority of items will be delivered within 1-2 working days, however please allow up to 5 working days for delivery.

    We offer an expedited next day delivery service at a charge of £7.99. 

    European Delivery Charges
    • £12.00 -Belgium, Denmark, France, Germany, Republic of Ireland, Luxembourg, Netherlands
    • £20.00 - Italy, Portugal, Mainland Spain
    • £30.00 - Albania, Andorra, Armenia, Austria, Belarus, Czech Republic, Georgia, Greenland, Liechtenstein, Macedonia, Norway 
    Please not due to size restrictions with our courier some larger items cannot always be shipped to European destinations. 

    Listed below are delivery details for thurgo - ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£7.99
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£12.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£20.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£30.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    thurgo - ltd Dispatch Policies

    Dispatch

    Here at Thurgo LTD, we aim to fulfill customer orders as soon as possible and so all items that are in stock will be dispatched the same day as long as the orders are placed by 4PM. We use a range of delivery options to suit the needs of all customers from standard to next day delivery. We use either Royal Mail, Interlink Express or Yodel to ship our items. 

    For any further information on dispatch times, or an update about your order, please do not hesitate to contact our customer services team. We pride ourselves upon our services and will be happy to help with any queries or questions you may have.

    Express Delivery

    We understand that products may be needed urgently and for this reason we provide next day express service through both Royal Mail and Interlink Express. Simply select the required delivery service at the checkout and providing the item is in stock and the order is placed before the cut off time we will get the item to you for the next day. We also offer a before 1pm Saturday Delivery service to the UK mainland.

    Not only do we ship to the UK mainland, Northern Ireland and Southern Ireland, we also provide delivery services across Europe with tracking numbers for peace of mind.

    Delivery Cut Off Times

    All Next Day Royal Mail Signed for and Tracked orders will be dispatched the same day when placed before 2PM.

    All Next Day Express services delivered via Interlink Express will be dispatched when placed before 4PM.

    Orders placed from 4PM on a Friday afternoon and over the weekend will be dispatched Monday for delivery on the Tuesday. Next day services are subject to stock and in unforeseen circumstances when an item that is out of stock is ordered on a next day service the customer will be called as soon as possible to avoid disappointment.

    Shipping Exclusions:
    • PO Box Locations
    • BFPO Addresses
    • Bosnia-Herzegovina
    • Bulgaria
    • Estonia
    • Finland
    • Croatia 
    • Cyprus
    • Gibraltar
    • Greece
    • Hungary
    • Iceland
    • Latvia
    • Lithuania 
    • Malta
    • Moldova
    • Montenegro
    • Norway
    • Romania 
    • Serbia 
    • Slovenia
    • Sweden
    • Switzerland
    • Poland
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    thurgo - ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide thurgo - ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to thurgo - ltd's Privacy Policy.

    Privacy Practices

    thurgo - ltd values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact thurgo - ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 01626 324935

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.