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Frequently Asked Questions
Colours of products
Many products including luggage straps, travel scales, luggage tags, swim boxes etc. are supplied in a range of colours. Some items are listed on Amazon in single colour listings and others in multi-colour listings. We will generally send a random colour but if you do want a specific colour then email us immediately after placing your order either via Amazon messages or direct at email@example.com and we will try to meet your request. (Please do it at the same time as the order as we often pack and send items very quickly after order).
The main exceptions to this are the Flo Atomisers and La Tweez tweezers where we will communicate with the buyer before sending an alternative colour.
Delivery and timings
We post items every business day (and sometimes Saturdays too!). Our service commitment is to post every order within two business days of your order so if you order on a Tuesday it will be posted by Thursday at the very latest (most items are posted same or next day). If you order on a Friday, the latest we will post is Monday, (we do sometimes post on a Saturday also).
All our items whether in UK or overseas are posted using the Royal Mail. “Standard “ service is included for UK delivery and is effectively second class post - the Royal Mail expect “most” items to be delivered in up to 5 working days, so if your order is posted on a Friday it could take until the following Friday to be delivered. “Expedited” delivery for the UK is an additional charge and is effectively first class post expected to be delivered in 1 to 2 working days.
As the postal services used are standard Royal Mail services there is no tracking information available.
Amazon’s estimated time of delivery takes into account the service commitment timing and the delivery timing. Therefore, it adds 2 days onto the Royal Mail delivery times. AllUNeed4 aims to beat these timings by always being well within the service commitment.
Overseas timings are longer – for standard class this is 3-5 working days for Europe and 5-7 working days for rest of world, however, the Royal Mail state that they expect there to be more issues as they pass the mail to the local service. They also do not recognise an item as lost until at least 25 working days have passed.
Items Not Received
If you have not received your item within the expected times then it will be a problem with the postal service. If we have an issue with an item we will contact you immediately – we aim to keep our stock numbers matching the amazon stock but just occasionally we might find a problem with an item before shipping or some other problem.
If your item has not been received then before contacting us please check at your post office/ sorting office to see if the item is there for you. Many of our products will not fit through a standard letterbox and many times we have found that the postman does not leave a card through the door.
If it is still not there then please let us know via amazon messaging and we do our best to find out what has happened. Please note that even though the postal services are supposed to be delivered within 5 working days at worst, the Royal Mail do not recognise that an item is lost until at least 15 working days have passed (25 days overseas). We would ask you to be patient if this happens to you.
We appreciate your positive feedback for our service. If you have a problem we want to resolve this to your satisfaction so that you do not feel that you have to leave either negative or neutral feedback (that’s anything 3 rating and below). Please contact us if you are not happy. We are a professional business and it is not in our interests to do things wrong on purpose so we will always try to give you our best service.
Detailed Seller Information
- Business Name: AllUNeed4 Ltd
- Business Type: Online Retailer
- Trade Register Number: 7786519
- VAT Number: GB126637214
- Business Address:
- 16 kimbolton
- 24 ray park av
- SL6 8DY
All U Need 4 Travel and Wellbeing - Details
- Store front:www.amazon.co.uk/shops/A23D56TS52KZAB
For questions regarding products, order delivery, or returns, please contact All U Need 4 Travel and Wellbeing Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About All U Need 4 Travel and Wellbeing
All U Need 4 Travel and Wellbeing is committed to providing each customer with the highest standard of customer service.
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All U Need 4 Travel and Wellbeing Delivery Rates
Listed below are delivery details for All U Need 4 Travel and Wellbeing, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £3.30 per Weight (kgs) £0.00 £0.00 per Shipment £0.00 £0.00 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK, BF Addresses ETA 3 - 5 days --- per Item £4.99 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 1 ETA 3 - 7 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 2 ETA 3 - 7 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 3 ETA 8 - 12 days --- per Item £5.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- North America ETA 6 - 10 days --- per Item £10.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Japan ETA 6 - 10 days --- per Item £10.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £10.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- M@ UK - Rest of World (ROW) ETA 8 - 12 days --- per Item £10.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Unless noted otherwise in the ordering pipeline All U Need 4 Travel and Wellbeing dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
All U Need 4 Travel and Wellbeing values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact All U Need 4 Travel and Wellbeing to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.