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Detailed Seller Information
- VAT Number: GB421001826
The Frame Workshop - Details
- Store front:www.amazon.co.uk/shops/ATHCJQNEKQMNT
For questions regarding products, order delivery, or returns, please contact The Frame Workshop Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About The Frame Workshop
We are a small business (husband and wife team) with a retail shop in Stoke on Trent. We pride ourselves on our efficient and customer friendly service. The majority of our orders are sent on the day the order is received (as supported by our customer feedback). We state 3 days for despatch on Amazon just to cover the unexpected! Our orders are mainly sent by first class post. There are some exceptions, for example heavier items such as the clocks are sent by carrier (on a 3-5 day delivery service), and bulky light items such as felt are usually sent 2nd class. (This is because of the higher postal rates for large letters and packets now imposed by the post office). We value our feedback on Amazon highly - in the unlikely event of a problem please give us a chance to rectify the situation before leaving neutral or negative feedback.
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The Frame Workshop Delivery Rates
Listed below are delivery details for The Frame Workshop, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses Europe Zone 1 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 Europe Zone 1 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £2.49 £3.00 £2.50 to £5.49 £3.50 £5.50 to £7.50 £4.00 £7.51 to £14.99 £5.00 £15.00 to £19.99 £6.00 £20.00 to £29.99 £8.00 £30.00 to £49.99 £10.00 £50.00 to Up £15.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
We endeavour to ship orders on the day they are received (weekends & Bank Holidays excluded). We have set up Amazon as a 3 day delivery shipment to cover the unexpected. See my feedback to verify our fast shipment policy. The majority of our items are shipped first class. However bulkier items (such as cutters & paperweights) which are now classed as large letters/packets are sent 2nd class class post as they carry the higher postage costs now imposed by the Post Office. Please contact us if you require these particular items sent by first class post. Also please note that because we are VAT registered - whilst postage is VAT free at source from the Post Office, when it is resold it is treated as a service and we have to account and charge for VAT on the postage costs. If you are VAT registered and would like a VAT invoice please e-mail us.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
The Frame Workshop values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact The Frame Workshop to get information about any additional policies that may apply:
Contact this seller Phone: 01782286730
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.