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Detailed Seller Information
- Business Name: Helen Parnell
- Business Type: Sole Trader
- Phone number: 07903 394905
- Business Address:
- 3 Bryn Road
- GU10 4PZ
Top Toys Direct - Details
- Store front:www.amazon.co.uk/shops/A9ECZPB0DZAHR
For questions regarding products, order delivery, or returns, please contact Top Toys Direct Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Top Toys Direct
We are a small family run business and have been trading on Amazon as a Pro Merchant since 2008.
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Top Toys Direct Delivery Rates
Listed below are delivery details for Top Toys Direct, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £0.00 per Weight (kgs) £0.00 £3.00 per Shipment £0.00 £5.95 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK, BF Addresses ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 1 ETA 3 - 7 days --- per Item £0.00 --- per Weight (kgs) £3.50 --- per Shipment £2.50 --- Europe Zone 2 ETA 3 - 7 days --- per Item £0.00 --- per Weight (kgs) £3.50 --- per Shipment £2.50 --- Europe Zone 3 ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £3.50 --- per Shipment £2.50 --- North America ETA 6 - 10 days --- per Item £6.00 --- per Weight (kgs) £0.00 --- per Shipment £7.00 --- Japan ETA 6 - 10 days --- per Item £0.00 --- per Weight (kgs) £6.00 --- per Shipment £6.00 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £6.00 --- per Shipment £6.00 --- M@ UK - Rest of World (ROW) ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £6.00 --- per Shipment £6.00 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Unless stated otherwise in the description of the item, orders with 'standard free delivery' option will normally be shipped the next working day via Royal Mail (usually via Royal Mail 48) or myHermes courier to UK or Airmail to overseas addresses. You should receive an email from Amazon to inform you that your order has been shipped.
UK delivery times are usually 2-3 working days but this is not guaranteeed and can take longer, especially during busy periods.
The standard delivery time for Airmail is 3-5 working days for Europe but this is not guaranteed and can sometimes take longer, especially during busy periods. This service is not tracked.
If guaranteed next working day delivery is required (UK only), please chose the 'expedited delivery' option and order will be sent either by Royal Mail's 'Special Delivery Before 1pm' service or via 24 hour courier sevice (usually DHL). The shipping notification email will confirm which service has been used and should give a tracking number so that your parcel can be tracked. Please note that someone will need to be present at the delivery address the 'next working day' after the order is sent as a signature will be required. If noone is present at the time of delivery, the parcel will be returned to the depot and a note should be put through your door but occasionally this does not happen. If your parcel has been sent via Special Delivery and has not arrived by 1pm, please check with your local Royal Mail office to see if it has been left at the depot or alternatively contact us and we can follow it up with Royal Mail. If your parcel has been sent by courier and has not been received by 8pm the next day please contact us and we will follow it up with the courier service on your behalf.
Please do not hesitate to contact us if your order has not arrived within a reasonable amount of time and we will do our best to help.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Top Toys Direct values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Top Toys Direct to get information about any additional policies that may apply:
Contact this seller Phone: 07903 394905
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.