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Frequently Asked Questions
What is the maximum quantity of items I can order?
Unlimited, dependent only on the time frame you have.
Can you Palletise orders of large quantity to one address?
Yes, we use euro pallets which measure 1200mm x 800mm. They can be loaded with 1 ton or to 2 metres high. Please contact us through Amazon if you require this.
How long from order are personalised products?
Personalised products will be delivered within 10 working days where possible.
Can I order by fax, phone or email instead of on Amazon?
No our Amazon goods are only available through our Amazon Store.
When will I receive my goods?
You will receive a confirmation from Amazon stating your expected delivery times.
Do you supply to anyone?
Yes, we supply to everyone.
What do I do if I am not happy?
Please contact us through Amazon. We are proud of our reputation, and aim to ensure the complete satisfaction of our customers.
Can I supply my own artwork and logo?
Yes you can. You can send your artwork/logo through Amazon.
Which pens are used inside or outside?
Illumigraph are recommended for interior use. Posterman waterproof are recommended for exterior use.
Can I use pens on glass?
Yes you can, we recommend our Posterman waterproof pens for use on glass and all other nonporous surfaces Outline your artwork with a black pen for additional impact.
What do I clean pens off with?
Illumigraph pens are removable with a damp cloth. Posterman (waterproof) are removable with our Eazikleen.
What is Eaziwipe?
Eaziwipe™ is our patented chalkboard laminate surface. EaziWipe behaves in exactly the same way as regular chalkboard, but needs no maintenance or repainting and is guaranteed for 5 years against staining.
Are all blackboards black?
The chalkboard area is black, but this area can have a coloured surround of your choice.
What wood do you use for ‘A’ Boards and chalkboards?
We try to use Mahogany, Beech, Oak and other colours. We may use the actual woods themselves or substitute woods, such as Tiama, Sapele, Oroco, etc. to achieve the end result. Wood availability on the open market varies from day to day.
Do you supply hanging chains for your hanging boards?
Yes if they are specified, otherwise we can add them on to your request.
How can I stop my A’ Board from blowing over?
If your board is too big to be brought inside at night, or in times of bad weather, the best thing to do is place a sand bag over the middle supporting struts, which will help anchor the board.
Do you deliver anywhere in the world?
We currently delivery to the UK and Europe, we are investigating widening our postal area.
What happens if my goods arrive damaged?
Please check before signing, goods that are damaged MUST be signed for as damaged, if goods are signed for in good condition we cannot be held responsible for replacing or refunding your order.
You have 24 hours to inform us as to whether your products were damaged on delivery. Thereafter we can take no responsibility as goods may have been damaged after delivery. Within the 24 hours, please call the office to have your products replaced and uplifted.
Are my products guaranteed?
Yes. They are guaranteed against faulty workmanship. We confirm that we adhere to the Sale of Goods Act in all respects.
Do I have to pay VAT if I am outside the United Kingdom?
VAT is charged to all in the UK, companies registered for VAT can claim it back. Outside the UK and within the EU, VAT is not charged to companies registered for VAT when a bone fide VAT number is produced. Outside the EU VAT is not charged.
When will I receive a VAT receipt?
Generally receipts are emailed when your order is being processed.
Is BHMA a member of a larger organisation?
BHMA is a limited company, however, we are members of the FSB (Federation of Small Businesses).
What does BHMA stand for?
BHMA is a Greek word, pronounced veemar, meaning to step ahead. Quite by accident this name was chosen, as originally BHMA were the initials of the founding Directors.
Detailed Seller Information
- VAT Number: GB591603242
BHMA Limited - Details
- Store front:www.amazon.co.uk/shops/A5VJIE5FAI7O8
For questions regarding products, order delivery, or returns, please contact BHMA Limited Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About BHMA Limited
BHMA has been in business for 22 years serving predominently the licensed trade and hospitality industry. We have recently launched our subsiduary company Pretty Maison to serve the home market with the help of Amazon. Here you will find beautiful accessories to decorate your home.
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BHMA Limited Delivery Rates
We ship to UK Mainland, Highlands and Islands, for all other areas please contact us.
Listed below are delivery details for BHMA Limited, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses Europe Zone 1 UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £10.00 £3.50 £10.01 to £16.00 £4.50 £16.01 to £20.00 £5.00 £20.01 to £30.00 £6.00 £30.01 to £40.00 £7.50 £40.01 to £50.00 £8.50 £50.01 to £75.00 £12.95 £75.01 to Up £15.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to £10.00 £4.50 £10.01 to £20.00 £5.50 £20.01 to £30.00 £6.50 £30.01 to £40.00 £8.50 £40.01 to £50.00 £12.95 £50.01 to £75.00 £15.00 £75.01 to Up £20.00 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £10.00 £3.00 £10.01 to £15.00 £4.00 £15.01 to £20.00 £5.00 £20.01 to £30.00 £7.00 £30.01 to £40.00 £9.45 £40.01 to £50.00 £12.95 £50.01 to £75.00 £15.00 £75.01 to Up £20.00 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £10.00 £4.20 £10.01 to £20.00 £4.00 £20.01 to £30.00 £7.00 £30.01 to £40.00 £11.00 £40.01 to £50.00 £15.00 £50.01 to Up £20.00 Europe Zone 1 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £10.00 £7.95 £10.01 to £15.00 £9.95 £15.01 to £20.00 £16.95 £20.01 to £30.00 £17.95 £30.01 to £40.00 £18.95 £40.01 to £50.00 £20.00 £50.01 to Up £30.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Any orders received are shipped the following working day.
We use Royal Mail and also a secure courier service which requires a signature, items cannot be left without a signature.
All orders are shipped using FedEx, DPD, Tuffnells or Royal Mail Delivery Service.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Your privacy is important to you and equally important to us. Our policy is only to use the Personal Information you supply for the following:
Process and fulfil your orders.
Notify you of your order status or any problems encountered.
Carry out internal administration and analysis.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact BHMA Limited to get information about any additional policies that may apply:
Contact this seller Phone: 01353665141
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Please check all goods before signing, if your item is received in a damaged condition, please refuse delivery or sign for as damage. We cannot be liable to refund or replace goods that have been signed for in good condition.
If you receive a damaged item and take delivery please notify us within 24 hours of receipt of goods.