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Frequently Asked Questions
Q: When will I receive my order?
A: All orders are dispatched within 24 hours (exc. Weekends & Bank Holidays) by Royal Mail First Class post; UK customers in most instances you can expect delivery in 3 to 5 working days, but The Royal Mail does not guarantee and it could take up to 14 working days.
Q: Can I cancel my order?
A: You may cancel your order if it hasn't been dispatched yet. To confirm that you wish to cancel your order, please contact our customer services team by sending us an email through Amazon.
Q: Can I change my delivery address?
A: Yes, if your order has not yet been dispatched, you can change your delivery address by contacting our
customer services team.
Q: My Item is faulty, or I have received the wrong item?
A: We apologies in advance if this occurs, it is a rare event. Prior to any return please get in contact with us through Amazon, so we can help you quickly and efficiently.
Detailed Seller Information
- VAT Number: GB104230869
Micropix - Details
- Store front:www.amazon.co.uk/shops/A36X9YNP4TDQ3D
For questions regarding products, order delivery, or returns, please contact Micropix Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Micropix Delivery Rates
Listed below are delivery details for Micropix, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £1.49 £2.99 per Weight (kgs) £0.00 £0.00 per Shipment £0.00 £7.99 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £1.49 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK, BF Addresses ETA 3 - 5 days --- per Item £1.49 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 1 ETA 3 - 7 days --- per Item £4.99 --- per Weight (kgs) £0.00 --- per Shipment £1.99 --- Europe Zone 2 ETA 3 - 7 days --- per Item £4.99 --- per Weight (kgs) £0.00 --- per Shipment £1.99 --- Europe Zone 3 ETA 8 - 12 days --- per Item £4.99 --- per Weight (kgs) £0.00 --- per Shipment £1.99 --- North America ETA 6 - 10 days --- per Item £12.99 --- per Weight (kgs) £0.00 --- per Shipment £1.99 --- Japan ETA 6 - 10 days --- per Item £12.99 --- per Weight (kgs) £0.00 --- per Shipment £1.99 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £12.99 --- per Weight (kgs) £0.00 --- per Shipment £1.99 --- M@ UK - Rest of World (ROW) ETA 8 - 12 days --- per Item £12.99 --- per Weight (kgs) £0.00 --- per Shipment £1.99 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
WE DO NOT SHIP OR DELIVER ON WEEKENDS OR BANK HOLIDAY.All orders before 2 PM are shipped the same day.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Micropix values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Micropix to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.