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Frequently Asked QuestionsQ) Why are HearingDirect.com hearing aids so cheap?
When buying from the High Street you pay for their marketing campaigns to get you into their shops, their expensive shop rental and their sales staff costs.
None of which you pay for at HearingDirect.com; we pass these savings directly on to you.
Hearing aids will not make an existing hearing loss worse. The longer you wait before using a hearing aid the longer your sound processing areas within the brain are left without stimulation.
We recommend that you try one of our hearing aids on our risk free 30 day trial to see what they can do for you.
Detailed Seller Information
- Business Name: Hearing Direct Ltd
- Business Type: E-Commerce
- Trade Register Number: 06967190
- VAT Number: GB980063621
- Phone number: 08000321301
- Business Address:
- Watling House
- Icknield Way
- SP10 5RG
Hearing Direct - Details
- Store front:www.amazon.co.uk/shops/A2FKZY6OHHFG8S
For questions regarding products, order delivery, or returns, please contact Hearing Direct Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Hearing Direct
At HearingDirect.com you will find nothing but the highest standard of digital hearing aids at a fraction of High Street prices.
Our products will be delivered directly to your door and covered by our no quibble 30 day money back guarantee
to make sure you are
100% satisfied.All of the HearingDirect.com hearing aids come with pre-programmed amplification designed to aid mild to moderate hearing loss; particularly that which is attributable to the natural aging process, where people experience more problems hearing higher frequencies than the lower frequencies.The software programme in HearingDirect.com products is therefore designed to offer less amplification for low frequency sounds and more amplification for high frequency sounds.Pre-programmed hearing aids such as the ones featured on HearingDirect.com offer the opportunity to many more people with mild to moderate hearing loss to see if amplification will bring an improved quality of life, at a much more affordable price.The Hearing Direct story
Jamie Murray Wells launched Glasses Direct, the online prescription glasses company, in 2004 aged just 21, taking on the high street in order to bring massive savings to the consumer. Jamie estimates he has saved the public around £40 million on their prescription eyewear to date with Glasses Direct becoming the largest online retailer of prescription glasses in the world.
Now Jamie has launched Hearing Direct so he can do the same for the hearing aid market, offering the public hearing aids at affordable prices, which can be bought via the internet in the comfort of their own home.
Jamie’s entry into the hearing aid market with HearingDirect.com is supported by three experts from the industry, each have an extensive understanding about hearing aid technology and true costs of hearing aids as well as the poor value for money currently offered on the High Street.Stuart Canterbury has 14 years’ hearing industry experience, most recently as Managing Director of one of the UK's leading hearing aid manufacturers. He worked extensively with the National Health Service, playing a pivotal role in supporting the Modernising of Hearing Aid Services programme alongside the Royal National Institute for the Deaf. He has also worked in close conjunction for several years with most of the large retail chains including Boots, Amplifon and Scrivens.
Gary Hill comes from 6 years’ experience in manufacturing at one of the UK’s leading brand of Hearing Aids, most recently as Marketing Director and has an extensive understanding of what the public is looking for as regards hearing assistance.
Joan McKechnie entered the Hearing Aid Industry in 2001, after completing her honours degree in Speech Pathology and Audiology from the University of Cape Town (where she has also lectured). Her most recent role has been dedicated to hearing aid development for one of the World's leading manufacturers.
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- Standard delivery - £4.99
- Next day delivery - £8.99
- International delivery - £14.99
Listed below are delivery details for Hearing Direct, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses Europe Zone 1 Europe Zone 2 Europe Zone 3 M@ UK - Rest of World (ROW) UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £16.50 £0.00 £16.51 to Up £0.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to Up £9.00 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £16.50 £0.00 £16.51 to Up £0.00 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £16.50 £0.00 £16.51 to Up £5.00 Europe Zone 1 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £40.00 £10.00 £40.01 to Up £15.00 Europe Zone 2 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £40.00 £10.00 £40.01 to Up £15.00 Europe Zone 3 · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £40.00 £10.00 £40.01 to Up £15.00 M@ UK - Rest of World (ROW) · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £40.00 £10.00 £40.01 to Up £15.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Delivery and Carriage
We will make reasonable endeavours to ensure your Goods are dispatched to you as quickly as possible after placing your order. In most cases we will dispatch your Goods within 48 hours of order receipt; we will contact you if, for any reason, this is not possible. All orders will be delivered by 1st Class Royal Mail unless our next day delivery option is selected whereupon we will dispatch using Royal Mail Special Delivery. (Please note that orders must be placed by 1pm Monday to Friday to guarantee next day delivery).
Delivery of the Goods will be made to the address provided by you at the time you placed your Order.
If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.
In the case of non delivery, if either Hearing Direct or our courier is at fault, you will be offered the choice of a full refund or re-delivery.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Hearing Direct to get information about any additional policies that may apply:
Contact this seller Phone: 08000321301
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Terms and Conditions
Please visit www.hearingdirect.com/terms.htm for full details of our terms and conditions