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Frequently Asked Questions
Frequently Asked Questions
Do you have a shop?
We have a small showroom attached to our office with a display of the products we offer. Visitors are welcome to call in and see us.
Where are you based?
We are based in Taffs Well, just outside Cardiff in South Wales.
Do you rent cake stands?
No, we sell new stands at virtually the same price as other companies rent them for.
How quick can you make a stand?
Depending on what you require, we can despatch most products within 24 hours. Our most popular items are kept in stock. Items paid for by 13:00pm are usually dispatched the same day.
I need the stand tomorrow, can you help?
We carry stock of all our cupcake stands. If you order and pay by 13:00pm we can send the stand for for delivery by 09:30am of the next working day.
Please ring 02920 813817 to arrange this, do not place the order through our website, the order will be processed manually.
Can we collect from you?
Yes. We do allow collections but this must be arranged prior to arrival. Items can be paid for in advance or we accept cash and debit/credit cards. We do not accept cheques or postal orders.
What are the stands made from?
All our stands are made from an acrylic sourced from Germany. The stands arrive with the manufacturer's original protective covering o, so there are no scratches or fingerprints. The clear stands are crystal clear and the coloured stands are solid colour. Our disposable stand is made from white corrugated cardboard.
How are the stands sent?
All of our stands are individually boxed as a flat pack kit. They are sent by courier or Royal Mail.
Are they difficult to assemble?
Our stands are very simple to assemble. Each piece slots together without the need for any tools, glue, screws, bolts or strange fixings common with flat pack products. Similarly the stand can be taken apart and replaced in the box for next time.
Can we buy spare parts?
Yes, we have spare parts for all of our products. Our stands are all current so no problem with replacement parts if you lose or break a piece
Detailed Seller Information
- VAT Number: GB989675624
Wedding Acrylics - Details
- Store front:www.amazon.co.uk/shops/A1WLZ1V1IOID4O
For questions regarding products, order delivery, or returns, please contact Wedding Acrylics Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Wedding Acrylics
Wedding Acrylics are a Welsh company based in Cardiff, South Wales. Since setting up in June 2008 we have already gained a reputation for supplying acrylic products for Weddings and Party celebrations across the UK.
All of our products are designed and built exclusively for us. We have spent the last 12 months working with our designers to produce a range of cup cake stands that offer multiple options and value for money.
Although our range now extends to around 20 different cup cake stands we also offer a bespoke service, so if you have a particular theme for your Wedding or Party we may be able to design a stand for your individual needs.
We have complete control over the production of our stands which enables very quick turn around on any orders we receive. We are very flexible with our shipping so if you are in a panic, or you've left things to the last minute, give us a call.
If you require any further information please do not hesitate to contact us for more details.
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Wedding Acrylics Delivery Rates
Listed below are delivery details for Wedding Acrylics, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £2.50 £1.00 £2.51 to £3.00 £1.00 £3.01 to £3.50 £1.25 £3.51 to £4.00 £1.25 £4.01 to £4.50 £1.50 £4.51 to £5.00 £1.50 £5.01 to £5.50 £2.00 £5.51 to £6.00 £2.00 £6.01 to £6.50 £2.00 £6.51 to £7.00 £2.00 £7.01 to £7.50 £2.00 £7.51 to £8.00 £2.00 £8.01 to £8.50 £2.00 £8.51 to £9.00 £2.00 £9.01 to £9.50 £2.00 £9.51 to £10.00 £2.00 £10.01 to £10.50 £2.00 £10.51 to £11.00 £2.00 £11.01 to £11.50 £3.50 £11.51 to £12.00 £3.50 £12.01 to £12.50 £4.25 £12.51 to £13.50 £4.25 £13.51 to £14.00 £4.25 £14.01 to £14.50 £4.25 £14.51 to £15.00 £4.25 £15.01 to £15.50 £4.25 £15.51 to £16.50 £4.50 £16.51 to £17.00 £4.50 £17.01 to £17.50 £4.50 £17.51 to £18.00 £4.50 £18.01 to £18.50 £5.00 £18.51 to £19.00 £4.95 £19.01 to £19.50 £4.95 £19.51 to £20.00 £4.95 £20.01 to £25.00 £4.95 £25.01 to £30.00 £6.49 £30.01 to £35.00 £6.49 £35.01 to £40.00 £6.49 £40.01 to £45.00 £6.49 £45.01 to £50.00 £6.49 £50.01 to £59.99 £6.49 £60.00 to Up £0.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £4.95 £5.00 to £9.99 £6.95 £10.00 to £14.99 £6.95 £15.00 to £19.99 £9.49 £20.00 to £24.98 £9.49 £24.99 to £39.99 £14.99 £40.00 to £49.99 £19.99 £50.00 to Up £24.99 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £3.00 £5.00 to £9.99 £4.50 £10.00 to £14.99 £6.00 £15.00 to £19.99 £7.50 £20.00 to £24.98 £9.00 £24.99 to £39.99 £11.99 £40.00 to £49.99 £14.99 £50.00 to Up £19.99 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £2.50 £5.00 to £9.99 £4.50 £10.00 to £14.99 £6.50 £15.00 to £19.99 £9.00 £20.00 to £24.98 £11.99 £24.99 to £39.99 £14.99 £40.00 to Up £19.99
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
All of our products are sent via the Royal Mail or via our courier, Interlink Express.
We aim to dispatch all of our products within 24 hours of payment, our toppers are sent within 3-4 days. Usually items that are paid for by 12:00noon are shipped the same day.
We dispatch orders Monday - Friday (excluding public holidays). Orders taken on a weekend will be dispatched on Monday (excluding bank holidays).
We offer, as an option, guarenteed next day delivery if the item is ordered before 12:00pm. Depending how busy we are we may be able to dispatch after this time. Please do not order items for next day delivery after 12:00pm as we may not be able to offer this service. It is best to call us on 02920 813817 to check availability.
For products destined for Northern Ireland / The Channel Islands / Jersey /The Isle of Wight 6 tiers or above, an additional charge of £23.50 will be applied as shipment will take place with a courier.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Wedding Acrylics does not store any financial information about its customers.
Wedding Acrylics pledges to meet its obligations, and comply with the requirements, of the UK data protection act of 1998.
If you provide your contact details you agree that Wedding Acrylics may contact you using those details. Your details will not be revealed to any external body, unless Wedding Acrylics is legally obliged to do so.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Wedding Acrylics to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.