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Frequently Asked Questions
pewterhooterBeautiful jewellery for very special people.
1. Made in England?
pewterhooter buy Swarovski crystal stones from Austria and the
finest Sterling silver findings from the USA. We design and
Manufacture our jewellery in the United Kingdom.
2. Is your jewellery Swarovski brand?
Swarovski have made crystal components for the jewellery trade for over
100 years.
3. What is your Returns Policy?
Every item we sell comes with our No Quibble 100% Lifetime Guarantee so you can buy with confidence. Just post back the item for a full refund or free replacement item.
To:
pewterhooter
4. My item is damaged/incorrect, what do I do?
Although every effort is made to ensure your item is received in perfect condition, sometimes items are received damaged beyond our control. If your item is received damaged or incorrect, please contact us via e-mail and we will work quickly to send out a replacement to you.
We work hard to send out orders as quickly as we can.
Most orders are sent out on the same day.
We send out all orders within 3 to 5 days.
If you have any other questions or need any advice, please don't hesitate to contact me. Ted.
email: sales@pewterhooter.com or follow us on twitter. pewterhooter
My customers are important to me and I work hard
to make sure orders are posted out on time.
If there is a problem with your order please let me know by email
and I will do all I can to resolve the matter quickly.
sales@pewterhooter.com
Detailed Seller Information
- Business Name: pewterhooter ltd
- Business Type: Manufacturer
- Trade Register Number: GB134775791
- VAT Number: GB134775791
- Phone number: 02086680390
- Business Address:
- 57
- Higher Drive
- Purley
- Surrey
- CR82HR
- GB
pewterhooter - Details
- Store front:www.amazon.co.uk/shops/A1VZZITAK8487C
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For questions regarding products, order delivery, or returns, please contact pewterhooter Customer Service:For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
- About
- Privacy & Security
- Returns and Refunds
- Detailed Seller Information
- Customer help
- Contact information.
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About pewterhooter
pewterhooter
designers and manufactures of fine jewellery.
Made in England.
We buy Swarovski crystal stones from Austria and the
finest Sterling silver findings from the USA. We design and
Manufacture our jewellery in the United Kingdom.
Due to the brilliant sparkle of the Swarovski crystal
my jewellery is very difficult to photograph.
The pictures do not do justice to the beauty of each piece.
Each item needs to be seen to be fully appreciated.
My customers are important to me and I work hard
to make sure orders are posted out on time.
If there is a problem with your order please let me know by email
and I will do all I can to resolve the matter quickly.
sales@pewterhooter.com - Top of Page
pewterhooter Delivery Rates
Listed below are delivery details for pewterhooter, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardUK Street ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £1.50 UK PO Box ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £1.50 BFPO ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £1.50 UK Off-Mainland *DISABLED* ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £1.50 Europe Zone 1 ETA 3 - 7 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £9.99 Europe Zone 2 ETA 3 - 7 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £9.99 Europe Zone 3 ETA 8 - 12 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £9.99 North America ETA 6 - 10 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £11.00 Japan ETA 6 - 10 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £11.00 Australia and Far East Asia ETA 8 - 12 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £11.00 M@ UK - Rest of World (ROW) ETA 8 - 12 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £11.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 daysBooks £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World.
pewterhooter Dispatch PoliciesTop of Page
pewterhooter
Beautiful jewellery for very special people.
If your order does not arrive within the times shown on your order
please contact me by email: sales@pewterhooter.com
If you are not 100% happy with your order.
Just post it back for a full refund.
email: sales@pewterhooter.com
My customers are important to me and I work hard
to make sure orders are posted out on time.
If there is a problem with your order please let me know by email
and I will do all I can to resolve the matter quickly.
pewterhooter Tax InformationTop of Page
Prices are displayed inclusive of any applicable VAT.Top of Page - Top of Page
Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
In addition, we want you to be aware that Amazon.com will provide pewterhooter with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to pewterhooter's Privacy Policy.
pewterhooter's Privacy Policy
pewterhooter privacy policy
Beautiful jewellery for very special people.
pewterhooter respects your right to privacy and security.
Any personal information that you disclose during your visit to our website will be treated as highly confidential.
pewterhooter does not sell or release any personal contact information.
Your name, address, and IP (Internet Protocol) address will not be added to any unwanted mailing lists, forwarded to any third party vendors, or used in conjunction with any website other than our own. What does pewterhooter© use your personal information for?
To offer you a more personal online experience and superior customer service;
To respond to any inquiries that you may have about our products and services and to provide you with any additional information that you request;
To inform you about any special offers, new arrivals etc.
To learn more about you, as a buyer, so that we can better anticipate and satisfy your needs;
To obtain demographic information that will help us determine how visitor use our website, and ultimately guide us in making future enhancements and developments to the site.
pewterhooter has created this privacy policy to demonstrate our integrity and firm commitment to you, as a potential pewterhooter customer. If you have any questions or concerns about any of the above, please contact us at sales@pewterhooter.com - Top of Page
Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact pewterhooter to request a refund or obtain information about any additional policies that may apply:
Contact this seller Phone: 02086680390
For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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Customer help
Please contact Henry by email sales@pewterhooter.com
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Contact information.
Please contact me by email: pewterhooter@btinternet.com
UK Phone number 020 8668 0390
