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4.8 stars over the past 12 months
4.8 stars over the past 12 months (3,694 ratings)

Detailed Seller Information

  • Business Name: Ballicom Ltd
  • Business Type: IT Hardware and Software Supplier
  • Trade Register Number: 2799428 (Established March 1993)
  • VAT Number: GB670007566
  • Phone number: 02476 703100
  • Business Address:
    • Ballicom House
    • 101 Lockhurst Lane
    • Coventry
    • W Mids
    • CV6 5SF
    • GB

Ballicom International - Details

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    About Ballicom International

    Ballicom (Established 1993) is a ISO 9001:2008 accredited Company.  We have been trading for over 20 years in the UK

    Ballicom have been selling on Amazon for the last 3 years and now serve some 50,000 Amazon customers per year

    We are a large UK based independent IT re-seller with a massive buying power which ensures that the customer will always get the best possible price and value.

    Items are generally shipped immediately and our commitment to customer satisfaction means that you can confidently trust Ballicom for your total needs.

    A PDF version of a VAT invoice is emailed upon dispatch to your Amazon Email address

    We have dedicated Amazon Sales Support staff, available to you for any questions or queries you may have during normal working hours. Just Call 02476 703100 Monday to Friday 9am to 6pm.

    Check our feedback on Amazon; the high customer ratings speak for themselves...

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    Ballicom International Delivery Rates

    Listed below are delivery details for Ballicom International, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK, BF Addresses
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £5.00 £0.00
    £5.01 to £20.00 £0.00
    £20.01 to £50.00 £0.00
    £50.01 to £100.00 £0.00
    £100.01 to £500.00 £0.00
    £500.01 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £3.99
    £50.01 to £100.00 £3.99
    £100.01 to £500.00 £4.99
    £500.01 to Up £7.99
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £20.00 £5.95
    £20.01 to £50.00 £20.99
    £50.01 to Up £50.99

    * Delivery Rates for Books, Music, Video and DVD
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58

    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Ballicom International Dispatch Policies

    Shipping is by Royal Mail Tracked Service or by overnight Courier service. 

    When goods are sent via Courier, a signature will be required to accept the delivery.

    Our Couriers endeavours to deliver your package the next working day between 7am and 5.30pm (excluding Saturday or Sunday or Bank Holidays), A signature will be required for receipt of the goods

    Can I reschedule the delivery of my parcel(s)?

    If we attempt delivery on a day that you are not available we will automatically try again the next working day (excluding Saturdays or Sunday or Bank Holidays). If you wish to receive your delivery on a different day please call Courier on the telephone number on the bottom of the card left by the driver or Track Your Parcel

    Can I arrange to have my parcel(s) redelivered?

    We always attempt to deliver your parcel(s) twice. If we are unsuccessful on the first attempt then we will automatically try again on the next working day (excluding Saturdays or Sunday or Bank Holidays). If you wish to receive your delivery on a different day please call the number on the bottom of the card left by our driver or Track Your Parcel

    If we have attempted to deliver your parcel(s) on two separate occasions then it will be necessary for you to collect your parcel(s) from the Depot.

    Can I arrange to collect my parcel(s) from Courier's Depot?

    Yes you can arrange to collect your parcel(s) from your local Depot. Details will be on the card left.  You will need to take some form of ID with you.

    Goods signed as ' Received in good condition' at the time of delivery automatically will not be approved for any external damages.

    Any internal damaged goods must be reported in writing within 5 days from the date of when you received the goods.

    Please note:- We do not provide expedite or express shipping service outside of mainland UK. (N.Ireland, Channel Islands or Scottish Highlands/Islands). We reserve the right to cancel the order if the product is over 5kg or over sized which is being despatched outside of mainland UK.

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    Ballicom International Tax Information

    Ballicom will provide VAT Refunds to customers who are Tax Exempt but only by prior approval and will be subject to a handling Fee of £20

    Pleaser call us on 0844 5838000 before purchasing

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting, you are accepting the practices described in's Privacy Notice.

    In addition, we want you to be aware that will provide Ballicom International with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Ballicom International's Privacy Policy.

    Privacy Practices

    Ballicom International values the privacy of your personal data.

    See's Privacy Notice

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    Returns and Refunds

    Returns Procedure

    Where there is a manufacturers warranty set out in the product documentation then the warranty will remain with the manufacturer and therefore the purchaser will deal directly with the manufacturer or one of their authorised service centres. Ballicom Limited accepts no responsibility for any losses incurred when dealing with the manufacturer in accordance with their warranty terms.

    Should the product carry a return to base warranty then the product may be returned back to Ballicom Limited in accordance with our RMA Procedures set out here:

    1. After receiving the products from us, please keep the package and enclosed documents properly. It is because they are all necessary to provide if you return defective product(s) in the future.

    2. Email us at via your Amazon Account requesting a Returns Authorisation and provide us with a good description of the fault

    3. Await our Returns Department to approve the RMA and then please ship back to us. Do not send back to us unless we have advised you to do so by email

    4. Repack the original package with everything received, including a copy of the RMA email we send you. Missing of any original components may incur a refusal of repair or exchange or refund from us.

    5 .Please write the RMA number clearly on the outside of package and send it back to us. We will not be responsible for any consequence caused if customers do not mark the RMA as requested. Please note that you should be responsible for the loss of shipment. You can insure the package to reduce potential loss that you may suffer. DO NOT SEND BY NORMAL ROYAL MAIL

    6. We will promptly deal with the return and inform you of the progress by email

    Cancellation of Order

    1. If you have purchased as a Private consumer, under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. However, we regret that we cannot accept cancellations of contracts for the purchase of video, DVD, audio, video games and software products where the item has been unsealed. Please note that we are unable to accept cancellation of, or returns for, digital items once downloading has commenced.

    2. Cancellation must be informed to us in writing by letter, fax or email.  We will not accept cancellation by telephone.

    3. Under the Distance Selling Regulations consumers are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them.  Please take care not to damage the packaging when opening/removing goods for inspection. Returned goods should be accompanied by all of their original packaging etc

    4. Items such as Personal Computers and Laptops can be returned for a  refund under the Distance Selling Regulations providing that pre-installed software has not been registered etc as to do so would exceed what a consumer would be able to do in a shop.

    5. Please note that you will be responsible for the costs of returning the goods to us and you must take reasonable care to ensure that we receive the goods back and that the goods are not damaged in transit.  Please retain proof of postage.  We request that Goods be returned to us within 7 days of cancellation.

    6. We shall issue a refund within 30 days of the cancellation directly to the method of original payment

    7. Please note that the Distance Selling Regulations apply only to purchases made by consumers.  Purchases made by businesses or by individuals acting on behalf of a business, trade or profession are not covered by these Regulations 

    Goods signed as ' Received in good condition' at the time of delivery automatically will not be approved for any external damages.

    Any internal damaged goods must be reported in writing within 5 days from the date of when you received the goods.

    Contact this seller Phone: 02476 703100

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page VAT Refunds - Channel Islands

    All our prices include VAT @ 20% and a VAT Invoice is always sent to each customer upon despatch of the order

    Channel Islands:

    Products that are delivered to Guernsey and Jersey are VAT-exempt, as they are not part of the EU. To qualify for VAT-refund, the delivery address, not the billing address must have a JE or GY postcode.

    We make a small administration charge to refund such VAT payments of £15 for each refund applied.  This is deducted from the refund amount which will be sent by cheque

    Please do contact us should you have any further queries