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Detailed Seller Information
- Business Name: Onebo Limited
- Business Type: Online Retail
- Trade Register Number: 110011
- Phone number: 08456 435840
- Customer Services Address:
- De Carteret House
- Hilgrove Street
- St Helier
- JE2 4SL
- Business Address:
- Unit 2
- La Route De La Hougue Mauger
- St Mary
- JE3 3BA
Onebo - Details
- Store front:www.amazon.co.uk/shops/A1NCFT9SB3R6QY
For questions regarding products, order delivery, or returns, please contact Onebo Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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We are European Based company who specialise in Online Retail and have Many years experience in the Online Retail Market Place.
The Onebo European Head Office is based in Jersey in the Channel Islands which is home to many large internet companies. Jersey is a strategic location for deliveries into the UK and mainland Europe,There are many internet retailers who dispatch from and are based here in Jersey.
All UK orders are dispatched from our Central Stores based in St Mary Jersey and we also have dispatch facilities based in France and Germany that cater for our European outlets.
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Onebo Delivery Rates
Listed below are delivery details for Onebo, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)Standard UK/GB excluding BF address Street ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £0.00 UK - Mainland Street PO Box ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £0.00 UK, BF Addresses ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £0.00 Europe Zone 1 ETA 3 - 7 days per Item £1.99 per Weight (kgs) £0.00 per Shipment £0.00 Europe Zone 2 ETA 3 - 7 days per Item £1.99 per Weight (kgs) £0.00 per Shipment £0.00 Europe Zone 3 ETA 8 - 12 days per Item £1.99 per Weight (kgs) £0.00 per Shipment £0.00 North America ETA 6 - 10 days per Item £1.99 per Weight (kgs) £0.00 per Shipment £0.00 Japan ETA 6 - 10 days per Item £10.00 per Weight (kgs) £0.00 per Shipment £0.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
All orders are dispatched with 24 hours from the time of order.
All orders received are set to the default Status of ORDER RECEIVED, at this point your order is accepted as received and is undergoing security checks to ensure your card details match the buyer.
This status is updated to PACKING†IN PROGRESS, once your order has been printed and is being packed, ready for dispatch
The final stage of your purchase will show your order as SHIPPED, at which point you will receive an email with your tracking number and a URL to allow you to track your order via the Royal Mail website.
We ship all order using Royal Mail.
Royal Mail shipments are sent using a First Class service and are sent using the Signed For service.
Shipping fees include handling and packing fees as well as postage costs.
Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order.
We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Boxes are amply sized and your items are well-protected.
Our standard delivery is £1.99
We will offer from time to time FREE DELIVERY, this will be depicted by the FREE DELIVERY symbol beneath the price on the product detail page.
We will also offer discounted delivery that will range from 99p to £2.99 or half price delivery, where these discounts are offered you will be supplied with a discount code to insert into the promotional box at checkout.
Delivery times vary dependent on stock availability and times of year, where an item is set as:
Available from Regional Depot - This means that order placed before 2pm will be dispatched the same day
Available from Central Depot - This means that orders will be dispatched within 24 Hours from the time you placed your order.
In 86.7% of cases orders are generally received within 24 hours from the time your order is set to SHIPPED, this applies to UK Mainland Orders
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
By using our services, you give us your express consent to process your personal data as described hereafter.
The data we collect
In addition to personal data such as name, e-mail address, delivery address, billing address, credit or debit card number and expiry date, we also analyse data about participants in order to provide a safe shopping environment for all users. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history, personal preferences and any phone number recorded or used to call our customer services number. In using the Site you accept that your personal data may be used for such purposes.
We will not sell, distribute or disclose information about you or your personal usage of the Site without your express consent or unless required or permitted to do so by law. If you subscribe to our mailing lists for new release and other information, we also ask you to answer various general questions about yourself. You will be asked to specify the areas in which you are interested so that we can tailor the information which we send to you to cover the topics and merchandise which we believe you might be interested in. By subscribing to our mailing lists, you accept that your personal data may be used for such purposes.
Participants have the right to access their stored data, to rectify them if required and to object to the storage of their data for legitimate purposes. We would like to keep your information up-to-date, you may change any of the basic information we keep about you at any time by e-mailing us at firstname.lastname@example.org.
You can configure your Internet browser to accept or reject certain cookies or inform you when a cookie is saved.
We do not cross the information recorded in the cookies with the personal information collected at the time of your registration on the Site or with your online activity.
We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you.
We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you. Your information may also be transferred to another company (based in the European Union or in a country ensuring an adequate level of protection) in the event of sale of our company to a third party. In that event, we will endeavor to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected.
By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Site, you expressly consent to such use and transfer, to the extent permitted by applicable law. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please email or write to Customer Services at the address given for us above or click the Unsubscribe link at the bottom of any e-mail you receive from us.
In case any fraudulent activity is detected on the website, or, without limitation, in connection with the breach of intellectual property rights through the use of the website, we may release personal information in order to comply with any applicable regulation or assert our rights as well as our business partners'.
Surveys and user groups
We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys, provided that they have given their prior and express consent. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
'Email a friend'
We may from time to time operate an 'Email a friend' service. This is a referral service, designed to make it easy for customers to recommend our Site and related websites or offers to a friend, and is a two-step process. First, a customer sends us the friend's name and email address, and secondly, we contact the friend, telling them who we are, and inviting them to take advantage of a particular offer, or to visit our website. When we contact your friend, we always advise them of the name and email address of the friend who made the original referral. We will not use your friend's details for any other purpose.
When a customer wishes to sponsor a friend and provides us with his/her name and e-mail address, we reasonably assume that such customer has obtained his/her friend's prior consent in order for us to process his/her data. Customers supply such information freely and voluntarily, under their sole responsibility.
If any of the information you provide on the form you complete when ordering a product from the website or subscribing to the services changes, please e-mail us at email@example.com.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Onebo to get information about any additional policies that may apply:
Contact this seller Phone: 08456 435840
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.