Recent Feedback:

4.7 stars over the past 12 months
4.7 stars over the past 12 months (1,104 ratings)

Frequently Asked Questions

Q: How can I contact you for technical support or customer service?

A: Please contact us either via the Amazon messaging system, or by e-mailing us at: support@pointsetdigital.co.uk

Q: My item doesn't work!†Where do I find installation instructions or help for Kinobo branded products?
A:†Please access our support page on //www.kinobo.co.uk/support

Q: Who do I contact about order delivery issues.
A:†If the order was Fulfilled by Amazon, please contact Amazon support directly, who will be happy to help. Otherwise, please contact us via the Amazon messaging system.

Q:†Do you provide VAT invoices?
A: We do. As the Amazon system does not generate VAT invoices automatically, please contact us with your order ID and we can generate an invoice for you.


Detailed Seller Information

  • Business Name: Point Set Digital LTD
  • Business Type: Limited Company
  • Trade Register Number: 5552675
  • VAT Number: GB911235856
  • Business Address:
    • 75 Trafalgar Lane
    • Edinburgh
    • EH6 4DQ
    • GB

Kinobo pro - Details

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    About Kinobo pro

    Kinobo is a trading name of Point Set Digital Ltd., based in Edinburgh, Scotland. We have been trading since 2005 and are aiming to provide branded and non-branded items at the most competitive prices possible. Our experienced team of technical and customer support agents will answer all your pre- and post-sales queries.

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    Kinobo pro Delivery Rates

    For shipping costs, please see the individual items. We aim to have competitive and realistic shipping prices and do not overcharge on shipping.

    Listed below are delivery details for Kinobo pro, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA---1 - 2 days
     per Item---£0.00
     per Weight (kgs)---£0.00
     per Shipment---£0.00
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 1ETA3 - 7 days---
     per Item£1.00---
     per Weight (kgs)£0.00---
     per Shipment£4.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£1.00---
     per Weight (kgs)£0.00---
     per Shipment£4.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£1.00---
     per Weight (kgs)£0.00---
     per Shipment£5.00---
    North AmericaETA6 - 10 days---
     per Item£1.00---
     per Weight (kgs)£0.00---
     per Shipment£5.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Kinobo pro Dispatch Policies

    Most of our items are fulfilled by Amazon. These are shipped according to the standard Amazon policies and deadlines. These can be identified by the tag Fulfilled by Amazon, next to the price on the main product page.

    If the order is fulfilled by us directly, we will ship it using Royal Mail 1st Class post.

    If you place and order before 2pm Monday to Friday it is usually shipped the same day.†

    Should a shipment not arrive within 2-3 days after dispatch, please let us know.
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    Kinobo pro Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Kinobo pro with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Kinobo pro's Privacy Policy.

    Privacy Practices

    Kinobo pro values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Kinobo pro to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.