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Frequently Asked Questions
1) How quickly can I expect to receive my items??
Answer: See shipping details for a full breakdown of delivery times
2) My item is faulty, what should I do?
Answer: We have a full refund guarantee. Please see our returns policy for full details.
3) I want some additional accessories to go with my Sonos Bundle, can you supply them?
Answer: Yes we can provide competitive quotes on numerous products not currently listed on Amazon.
4) Do you have a website:
Answer: Yes (www.nintronics.co.uk)
5) Im having difficulty installing my system, can you help?
Answer: We are always pleased to help in any way we can. Our staffs have numerous years experience in both retail, custom installs and just as enthusiasts, so there will always be someone to help with your needs.
Detailed Seller Information
- VAT Number: GB974430801
Nintronics - Details
- Store front:www.amazon.co.uk/shops/A18OW5CKQ0ARO7
For questions regarding products, order delivery, or returns, please contact Nintronics Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Nintronics Ltd was established in 2008. Our aim is to supply the best in electronics and audiovisual at good value, whilst maintaining excellent customer service. We only sell brands that we believe in. We have a retail premises in Welwyn Garden City.
Company registration number is 06606660 (registered in England and Wales).
VAT registration number is 974430801.
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Nintronics Delivery Rates
Listed below are delivery details for Nintronics, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
We aim to ship out all orders within 2 working days of purchase (subject to stock availabilty).
All orders for the UK main land will be posted via a next working day courier service / Royal Mail First Class (size + weight dependant), and this will be provided free on all orders. Please allow 5-7 working days for delivery.
Orders to UK non mainland, will be via a 3 to 6 working day parcel delivery service / Royal Mail (size + weight dependant), this service is also provided free on all orders. The time varies depending on the territory ect, but please allow 7 - 10 working days for delivery.
Proof of postage will be made available on request.
If the parcel is returned to us due to an incorrect address supplied, or because of multiple failed delivery attempts to your address, there will be a £25 shipping fee for redelivery via a next day fully insured courier.
We are currently not shipping outside of the UK, unless prior arrangements have been made
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Nintronics fully respects all personal information gathered, and we ensure it is used in the most appropriate manner. None of this information will be misused or given/sold to any external third parties.
We will always abid by Amazon's strict policies on Privacy.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Nintronics to get information about any additional policies that may apply:
Contact this seller Phone: 01707320788
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Contact and Customer Support
We pride ourselves on offering impartial and helpful advise in respect of customer needs and service. For all customer queries or sales advise please call us in store between the hours of 10am and 6pm Monday to Friday on:
01923 237 717
We will be happy to help.