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Frequently Asked Questions
Q: My cartridge/toner is not working, what should I do?
A: Please firstly ensure that all installation instructions have been followed correctly, including removal of appropriate tabs.
If the item still does not work the best course of action is usually to contact the manufacturer support team directly, as they may be able to suggest a solution. The major manufacturers all have easy to use support websites, and telephone numbers are listed below:
Canon: 0844 369 0100
HP: 0845 605 6013
Epson: 0871 423 7766
Detailed Seller Information
- VAT Number: GB898246464
Allday Officesupplies ( Vat Registered ) - Details
- Store front:www.amazon.co.uk/shops/A3O4MEXZNOY1BW
For questions regarding products, order delivery, or returns, please contact Allday Officesupplies ( Vat Registered ) Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Allday Officesupplies ( Vat Registered )
We are a trade supplier of stationery and print supplies.We only supply 100% genuine new original products.
We purchase all types of products for use at home or in the office. All products are direct from wholesalers and distributors. We recycle as much packaging as possible before shipping the item, this reduces the chance of the item not fitting in letter boxes and being returned to a courier depot which delays our customer receiving their goods.
All products carry their full manufacturers warranty unless otherwise stated.
Thank you for taking the time to read this.
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Allday Officesupplies ( Vat Registered ) Delivery Rates
Listed below are delivery details for Allday Officesupplies ( Vat Registered ), including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £0.00 per Weight (kgs) £0.00 £0.00 per Shipment £0.00 £6.50 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK, BF Addresses ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
We ship depending on the size of the item and the selected delivery period, with Royal Mail , UK Mail or DPD.
All orders placed before 2.pm will be dispatched the same day whenever possible, at the very latest it will be the next working day.
All Expedited orders will be shipped same day (MONDAY-FRIDAY) if the payment has been received by 1pm.
Expedited orders will be delivered MONDAY-FRIDAY only.
If nobody is available to sign for expedited orders the goods will not be delivered.
All expedited orders require the signature of the customer.
Postage charges for expedited orders that are returned to us after multiple attempted deliveries will not be refunded. If the goods are required to be shipped out again the shipping fee will be charged.
NB: If your order has been sent back to us with Royal Mail as the item has not been claimed from the post office / address is incomplete then for us to send the order out again you will incur a charge of £1.20 to cover our costs of re-dispatch.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Allday Officesupplies ( Vat Registered ) values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Allday Officesupplies ( Vat Registered ) to get information about any additional policies that may apply:
Contact this seller Phone: 01332776228
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.