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Frequently Asked Questions

Who is BeautyFrench ?

BeautyFrench is a French company located in Paris. We specialize in selling top quality branded at discount price for more than 30 years now !

Get the Best French Brands at the Best Price up to 70% ! Skincare, makeup and fragrances at discount prices.

 

How is it possible that prices are so low ?

Indeed, our price figure among the market's lowest. You benefit from much lower prices and save up to 70% off.

This is possible thanks to very high volume purchasing directly from brands or distributors.
These brands have sometimes for various reasons over-stocks and decide to entrust us its stocks at low prices.

This is how we can offer you the best prices.

 

Are our products genuine ?

We certify that all our merchandise is genuine, unused and in their original packaging.

  

Detailed Seller Information

  • Business Name: M.J ASSOCIES
  • Business Type: Vente de produits cosmétiques
  • Trade Register Number: 793687096
  • VAT Number: FR69793687096
  • Business Address:
    • 15
    • rue Paul Déroulede
    • BOIS COLOMBES
    • 92270
    • FR

BeautyFrench - Details

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    About BeautyFrench

    BeautyFrench is a French company located in Paris.
    We specialize in selling top quality branded at discount price for more than 30 years now ! 

    Care, makeup and fragrances at discount prices up to 70 % off !

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    BeautyFrench Delivery Rates


    Listed below are delivery details for BeautyFrench, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 18 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    UK - Mainland Street PO BoxETA3 - 18 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    UK, BF AddressesETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    Europe Zone 1ETA3 - 7 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    Europe Zone 2ETA3 - 7 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.00
    Europe Zone 3ETA8 - 12 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.00
    North AmericaETA6 - 10 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.00
    JapanETA6 - 10 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.00
    Australia and Far East AsiaETA8 - 12 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.00
    M@ UK - Rest of World (ROW)ETA8 - 12 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.00


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 18 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    BeautyFrench Dispatch Policies

    Delivery

    We consulted more than 10 carriers to choose the best solution.
    We wanted to find a secured shipment solution at the best price which guarantees a worldwide delivery.

    So, in order to ensure peace of mind to our customers, all shipment are insured, tracked and delivered against the recipient's signature.

    Please note that all orders are shipped from the FRANCE.

     

    How are shipping costs calculated ?

    Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.
    We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

    There are automatically calculated during validation of your order.

     

    ZonePriceInsuranceex : 250 gex : 1 kg
    18.97 €/kg + 1.08 €5.3 €8.62 €15.35 €
    210.166 €/kg + 1.32 €5.3 €9.16 €16.8 €

     
    So for an order of 250 g you will pay 8.62 € (8.97x 0.25 + 1.08 + 5.3) in the zone 1.

     

    • Zone 1 European Union: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, United Kingdom, Slovakia, Slovenia, Sweden.
    • Zone 2 Rest of World: European countries outside the European Union with Switzerland, Africa, America, Asia and Oceania.

      

    I confirmed and paid my order, when will I receive my items ?

    Packages are dispatched the same day after receipt of payment for orders made before 12 am (Paris time), the next day for those made after.
    We only sell products that we have in stock, so the shipment can be made very quickly.

    Please note that Saturday and Sunday are not classified as working days.

    French Bank holidays are not considered as delivery days, please allow an extra working day for deliveries over French Bank Holidays detailed below:

    • 1st January
    • 1st April
    • 1st May
    • 8th May
    • 9th May
    • 20th May
    • 14th July
    • 15th August
    • 1st November
    • 11th November
    • 25th December

     

    RegionNoticed average delivery time in days
    Zone 1 - most of European countries3 - 5
    Zone 2 - rest of the world10 - 20

    Delivery issues

    Despite the mobilization of beautyfrench.com and its carrier partners, some dysfunctions can occur during the delivery of your package.
    In order to ensure a high quality of service, beautyfrench.com takes over to make effort to identify the root of problem.

    As most parcels will reach their destination within 2 weeks, we are unable to query your parcel before this time.
    If this time has passed and you have still not received your parcel please contact Customer Services.

    Beautyfrench.com undertakes to return the purchase, if it is possible, otherwise a total refund. It will be refunded to the original method of payment.

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    BeautyFrench Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide BeautyFrench with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to BeautyFrench's Privacy Policy.

    BeautyFrench's Privacy Policy

    M.J ASSOCIES
    15 rue Paul Déroulède
    92270 BOIS COLOMBES
    Rcs : NANTERRE 793687096
    Siret : 793687096 00024 

    Intellectual property

    All texts, pictures and images reproduced on BeautyFrench are reserved under copyright and as intellectual property worldwide. As such, and in accordance with the provisions of the code of intellectual property, are permitted only for private use purposes. Total or partial reproduction of BeautyFrench is strictly prohibited unless prior agreement.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact BeautyFrench to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.