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Recent Feedback:

4.9 stars over the past 12 months
4.9 stars over the past 12 months (417 ratings)

Frequently Asked Questions

Q: How do I return a Product

A: Should you wish to return an item please arrange to contact our Customer Service Team at: david1@nbdata.co.uk

Q: Do you deliver on a Saturday or Sunday

A; No our Couriers only deliver Monday to Friday. If you wish Goods delivered we would recommend choosing a work address for delivery

Q: Is a signature required

A: Apart from small value items which are sent by Royal Mail all deliveries require a signature

Q: Which Couriers do you use

A: UK Mail, City Link, Parcelforce, DPD and UPS

Q: Can I choose the Courier for delivery

A: Unfortunately this is not possible

Q: Do you ship to the Channel Islands and if so is VAT deducted from the total price advertised

A: We do ship to the Channel Islands but unfortunately due to the high shipping costs VAT is not refunded. 

Q: Do you have a regular contact Telephone Number

A: Our direct contact number is 0161 737 7377 

Q: Can you send a receipted VAT invoice for an Order
 
A: Please contact us with the Amazon Order No and we will email a receipted VAT invoice.
 
Q: What happens if I wish to return an unwanted item
 
A: For a full refund to be made, all returned items must be in a Saleable condition. For example an item being returned as not required should still have its original packaging. Goods being returned as not required should not have been used.

 

Detailed Seller Information

  • Business Name: Big Box Distribution Ltd
  • Business Type: Distributor
  • Trade Register Number: 05751056
  • VAT Number: GB884770574
  • Phone number: 08702246008
  • Business Address:
    • Salford
    • Greater Manchester
    • M6 5FW
    • GB

Big Box Shop - Details

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    About Big Box Shop

    Big Box Shop endevour to deliver all orders placed before 3pm next working day.  We continually adjust our prices to ensure that we offer you the best savings around.  All our products come with a full 12 month manufacturer warranty with a no hassle returns policy.  We strive to ensure a pain free online shopping experience.

    COMMENTS: PLEASE NOTE ALL DELIVERIES REQUIRE A SIGNATURE.

    Should you wish to return an item please arrange to complete the Returns Form at: bigboxshop.co.uk/returnsAmazon.cfm

     

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    Big Box Shop Delivery Rates

    Our shipping rates vary on product and shipping location. Check your basket before completing your order to ensure that you are in agreement with the shipping charge.
    Please do not complete your purchase without checking the shipping charge first especially where the delivery address is outside the UK mainland ie Northern Ireland, Eire or Europe.

    Should you wish to return an item please arrange to complete the Returns Form at: bigboxshop.co.uk/returnsAmazon.cfm


    Listed below are delivery details for Big Box Shop, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    North America
    Japan
    Australia and Far East Asia
    M@ UK - Rest of World (ROW)
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £8.99 £1.99
    £9.00 to £15.99 £5.50
    £16.00 to Up £5.99
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £6.00
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £6.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £10.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £40.00
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £40.00
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £60.00
    North America · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £150.00
    Japan · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £150.00
    Australia and Far East Asia · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £150.00
    M@ UK - Rest of World (ROW) · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £150.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Big Box Shop Dispatch Policies

    We endeavour to send out all orders placed before 1530 for next working day delivery.  This may be subject to change during busy periods such as Christmas.  All orders are shipped via courier and require a signature.  If there is no one at home during the week then we suggest that you specify a work address or an address where there will be someone to take delivery.  WE DO NOT OFFER SATURDAY OR SUNDAY DELIVERIES

    Should you wish to return an item please arrange to complete the Returns Form at: bigboxshop.co.uk/returnsAmazon.cfm

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    Big Box Shop Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Big Box Shop with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Big Box Shop's Privacy Policy.

    Privacy Practices

    Big Box Shop values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Big Box Shop to get information about any additional policies that may apply:

    Contact this seller Phone: 08702246008

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Unfortunately we do NOT offer a gift message facility unless the Order is being fulfilled by Amazon direct on our behalf

    Gift Wrapping

    Unfortunately we do NOT offer a gift wrap facility unless the Order is being fulfilled by Amazon direct on our behalf